Voss Hyundai

I thought the on boarding staff was excellent, but after that things went downhill. I came to Hyundai for a certain code that appeared, but was reset; this code is extremely common to this specific (notorio that things went downhill. I came to Hyundai for a certain code that appeared, but was reset; this code is extremely common to this specific (notoriously bad engine) however, that just didn’t enter into it. The recalls were apparently applied and that was it. The tech “drove” the car but couldn’t mimic the code; so the fix to me was to drive it around until it happens again. They wouldn’t look up the history codes or offer any advice rather to “drive it”; I work approximately 100 miles from home! To wrap up; this motor is a known problem, why in the world would a dealership just send you on the way? How incredibly dangerous, stupid and incredibly inconsiderate. Fix the car is all I asked! A million dollars in equipment and drive it around was the fix… unreal More

Nich was great beginning to end. He made things easy. He communicated quickly and didn't pressure. He was also very knowledgeable. He made things easy. He communicated quickly and didn't pressure. He was also very knowledgeable. More

Friendly, honest, personal, and convenient. I was greeted, and talked through the process at check in. I was given a really comfortable space to work while I waited. The provided clear explanat I was greeted, and talked through the process at check in. I was given a really comfortable space to work while I waited. The provided clear explanation on so things that needed to be taken care of that day and options for future work to plan for. More

Excellent customer service. The receipts said that I received a complementary car wash and I did not other than that I have no complaints The receipts said that I received a complementary car wash and I did not other than that I have no complaints More

Quickly connected to salesman (Nich Wood) who walked us thru the different trims, features and had us test drive a Santa Fe Hybrid. Dealership was clean, quickly connected us with the correct people. thru the different trims, features and had us test drive a Santa Fe Hybrid. Dealership was clean, quickly connected us with the correct people. More

45,000 check up. Quick service. Zack applied a coupon. Car was done on time. I've owned 3 Hyundais. Always take them to Voss for service. Quick service. Zack applied a coupon. Car was done on time. I've owned 3 Hyundais. Always take them to Voss for service. More

Very good with customer service. Justin Clendenen is excellent at his job. I trust their work. Justin Clendenen is excellent at his job. I trust their work. More

Steady as she goes. Good service at a fair price. Did not take too long either. Good service at a fair price. Did not take too long either. More

The experience met all my expectations and the advisor was attentive and helpful and knowledgeable was attentive and helpful and knowledgeable More

Answered all my questions. Let me test drive multiple vehicles. Process seemed efficient, but I didn't feel rushed into making a decision. Let me test drive multiple vehicles. Process seemed efficient, but I didn't feel rushed into making a decision. More