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W.I. Simonson Mercedes-Benz

Santa Monica, CA

4.7
417 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1626 Wilshire Blvd

Santa Monica, CA

90403

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Showing 417 reviews

April 17, 2021

Very smart premises and highly professional staff. Reza Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very More

by David and Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Abniki, Inman Shirvays
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

David And Debra, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2021

Excellent service. From Tim H our service advisor to all your staff, thank you. Tim pays great attention to all detail. Will return as needed! More

by stan.sax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none other, Damien Wheat
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Stan.sax, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 02, 2021

Derrick is the best service provider. He is professional, helpful and looks out for my best interest. He makes service appointments go quick and easy. More

by Nini48kids
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Franklin
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Nini48kids, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Thank you and have a great day!

March 31, 2021

Derek was very professional and attentive. I have been taking my vehicle to this service center since I purchased it in 2018 and they have addressed any and all issues. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 14, 2021

Tim is honestly the best service provider and one of the main reasons I stay with Mercedes Benz cars. He always makes service appointments quick and easy with the scheduled maintenance. If anything unexpect More

by Nicole C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hernandez
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Nicole C., thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

This is the first dealership service center that I ever felt was truly looking out for my best interest. Visiting is always such a nice experience and the staff a total pleasure to work with. I cannot sp More

by jlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cornell
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Jlk, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 04, 2021

From the person answering the phone in service to the service tech, it's always an A+ experience at the Santa Monica dealership. They go over and above to make sure my car issues are addressed and fixed. More

by Dana A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Dana A, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 09, 2021

I was able to quickly switch out of my current Mercedes lease into a new lease in less than an hour! Great service (Farshad M.) More

by anasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farshad M
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Anasa, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at W.I. Simonson Mercedes-Benz!

January 03, 2021

They did a good job in meeting my needs and sold me a good car for a reasonable price. Although extended warranties and service contracts are expensive. Jamie Dell was a solid sales rep. They detailed More

by roccobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Roccobel, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

December 24, 2020

Marcus and Karen were very professional and helpful. They made the whole transaction easy and efficient. I am very pleased with the new car. I would definitely refer friends to them. More

by sisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marcus Jerry. karen
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're so happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day.

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