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W&L Subaru - Service Center

Northumberland, PA

4.7
2,098 Reviews

2,098 Reviews of W&L Subaru - Service Center

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May 22, 2022

my 3 hour wait was only 2 hours. My $600 bill was around $525. found a nice quiet place to watch my dvds. More

by fossilchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember the name
May 28, 2022 -

W&L Subaru responded

Thank you!

May 21, 2022

Awesome experience every time. From the salespeople to the service department . Will continue to do business with W&L for years to come. More

by stpacker97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of persons name
May 28, 2022 -

W&L Subaru responded

Thank you! See you next time!

May 20, 2022

W&L Subaru has timely service and very friendly staff. Kimberly was absolutely wonderful in assisting me during my service! More

by jlynnlpn04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger
May 28, 2022 -

W&L Subaru responded

Thanks!

May 20, 2022

Car went right in. Oil change and tire rotation was done quickly. Always happy with the service. More

by raupy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

W&L Subaru responded

Thanks!

May 20, 2022

Hard to tell. Folks were nice, loaner was nice. My car is still in the shop - going into the third week… More

by GILBANBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
May 28, 2022 -

W&L Subaru responded

Thank you for sharing your feedback. We apologize for the wait. Our service department will be reaching out with updates as they become available. Thanks again, and have a great day.

May 18, 2022

As always quick, efficient, and friendly service. Everyone at W&L is so helpful. Great job! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

May 18, 2022

Awesome experience W&L goes above and beyond to make the experience as pleasant as possible. I won’t buy a vehicle from anyone else!!! More

by sml271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
May 28, 2022 -

W&L Subaru responded

Thank you for the review and ratings! See you next time!

May 18, 2022

As always top-notch service with top-notch employees thank you for taking care of this More

by banian3113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

W&L Subaru responded

It is our pleasure helping you in service! Thanks!

May 18, 2022

My recent trip to W & L was outstanding. My Forester needed to be inspected and to have new brakes. The work was explained to me and done in a timely manner. I would also like to say that More

by phaefner2509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

W&L Subaru responded

Thank you for taking the time to write this review!

May 18, 2022

This dealership is always customer service oriented. They were quick with the appointment and helpful with a loaner. They coordinated a late pick up of the loaner and an early pick up of our car. Beg More

by ddorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

W&L Subaru responded

Thank you for sharing your experience online! See you next time!

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