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W&L Subaru - Service Center

Northumberland, PA

4.8
1,349 Reviews

1,349 Reviews of W&L Subaru - Service Center

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September 29, 2022

The dealership is anyways clean and welcoming, and the staff are friendly. Service visits are always very smooth and I loved getting the update video of my car! So cool! More

by scw7346
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

W&L Subaru responded

Thank you for the 5-star review!

September 29, 2022

Great place to take your vehicle to if you need work done, especially for warranty purposes More

by gkman90
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

My car was in an accident, front completely smashed, and it looks brand new. I’m so so happy with the results. I didn’t realize even though my insurance doesn’t cover a rental car, this company will lend on More

by cbarann89
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

W&L Subaru responded

Thank you so much for reviewing our collision center! It was our pleasure to give you a free loaner! Have a great day!

September 28, 2022

The collision department was great to work with. They communicated well, were very helpful & did a great job. More

by satisifed customer
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
collision department
Sep 29, 2022 -

W&L Subaru responded

Thank you!

September 27, 2022

The service was performed to my satisfaction. The loaner vehicle I received was clean and handled very well. More

by geehoss59
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

W&L Subaru responded

Thank you so much!

September 27, 2022

Services was qucik and staff went over the visit to let me know everything was fine. More

by carolels89
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

W&L Subaru responded

Thank you for reviewing our service department!

September 26, 2022

Fast, Friendly, and Timely! Everything was completed perfectly, couldn't have been more pleased with all experienced facets of your service department! Very happy for my first v More

by racerx4637
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

W&L Subaru responded

Thank you so much! We're glad you enjoyed your first visit! See you next time!

September 25, 2022

Great service each and every time we come in for our routine maintenance. Always a pleasure. More

by lftr1980
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

September 25, 2022

My oil change was done with the courtesy, competence and professionalism that I anticipated by the W&L Service technician. More

by Eileen (owner) & Mike (reviewer)
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

W&L Subaru responded

Thank you!

September 24, 2022

Very efficient service department. Informative and knowledgeable. Easy scheduling. Keeps your wait time in the service waiting area to a minimum. More

by don65gar2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

W&L Subaru responded

Thank you so much!

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