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W&L Subaru - Service Center

Northumberland, PA

4.7
2,069 Reviews

2,069 Reviews of W&L Subaru - Service Center

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December 15, 2021

Every went well with my service appt for state inspection. I was advised that I needed to replace at least 2 tires. I choose replacing all 4. Very satisfied with service preformed. More

by rleekre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

W&L Subaru responded

Thanks!

December 15, 2021

My last experience at W&L was very pleasant. Everyone was very personable and friendly. They got my car in and out very fast and even washed it for me. More

by jenn.holdren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Dec 17, 2021 -

W&L Subaru responded

Thank you!

December 15, 2021

W&L exceeds my expectations. Everything went smoothly when I bought the new Forester to my first service. Everyone is friendly and respectful. Well worth the hour drive!!! More

by mtnbeing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

W&L Subaru responded

Thank you so much!

December 11, 2021

I think that the w&l Subaru Dealership in Northumberland is absolutely super. They are friendly and helpful. More

by avisjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

W&L Subaru responded

Thank you!

December 10, 2021

Made me feel welcome and valued. Very professional. Prompt service. Great workmanship. They did what they said they would when they said they would do it. More

by katiekrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Dec 17, 2021 -

W&L Subaru responded

Thank you for the review!

December 09, 2021

Didn't fix the problem with the car.Paid $250 to have a Didn't fix the problem with the car. Paid $250 to have a Subaru part put on , and hardly left the garage before the car started running as it was be More

by LHill
Recommend Dealer
No
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

W&L Subaru responded

Thank you for your feedback. We are very sorry that the intended fix did not resolve your issue. Please give our service department a call at 570.473.3432, and we will be happy to see if we can get this straightened out for you. Thanks again, and have a great day.

December 08, 2021

Everyone at the dealership is always very helpful and respectful. When you take your car for service it is always done in a timely manner and the waiting area is always very comfortable. Would and have r More

by vjzola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela McCormick
Dec 09, 2021 -

W&L Subaru responded

Thank you so much!

December 08, 2021

Treats you professionally and with great courtesy. Appointments are kept as scheduled and work is thorough, More

by Eskimo Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Faust,Solomon Erdley
Dec 09, 2021 -

W&L Subaru responded

Thank you!

December 07, 2021

Excellent service and very kind and customer service that rocks. Very helpful with all concerns about my car. More

by PARKSBETH47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McCormick, Phil Rizzo
Dec 07, 2021 -

W&L Subaru responded

Thanks so much!

December 06, 2021

The service is always prompt, friendly and courteous. We have purchased 4 vehicles from them, and will continue to do so to meet our family’s driving needs. More

by smithsharonkae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

W&L Subaru responded

Thank you so much for all the repeat business! If there is anything else we can do for you, please let us know!

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