2,069 Reviews of W&L Subaru - Service Center
They kept me updated, my car was finished when promised, everyone there was helpful and courteous and my vehicle was clean and shiny when I picked it up. Thank you everyone there was helpful and courteous and my vehicle was clean and shiny when I picked it up. Thank you More
Great staff. From making the appointment, the communication and talking to the staff in person. Unfortunately could not locate the noise on vehicle but they tried multiple times which I appreciat communication and talking to the staff in person. Unfortunately could not locate the noise on vehicle but they tried multiple times which I appreciate. Issac and the service manager Roy were all terrific. Treated me like family. Great people. Keep up the good work. More
The customer service is always excellent. They treat you like family and truly have your well being at heart. It’s refreshing in an increasingly profit driven world to see a company with values. like family and truly have your well being at heart. It’s refreshing in an increasingly profit driven world to see a company with values. More
My visit took 3 hours for an oil change and new tires, even with having an appointment. And saw many, many people come in way after and leave before me. I understand some things take less time, but even t even with having an appointment. And saw many, many people come in way after and leave before me. I understand some things take less time, but even the man at the desk seemed anxious about how long we were waiting. Labor costs are ridiculous, probably because I had to pay for 3 hours of labor. I spent almost $900 and I got basic tires. I will likely be taking my car elsewhere in the future. More
FAIR AND INFORMATIVE, HONEST, PROFESSIONAL AND RESPECTFUL, CLEAR IN THEIR EXPLANATIONS, WORKMANSHIP OUTSTANDING. I HIGHLY RECOMMEND W&L!!! RESPECTFUL, CLEAR IN THEIR EXPLANATIONS, WORKMANSHIP OUTSTANDING. I HIGHLY RECOMMEND W&L!!! More
Excellent Service Department. Comfortable waiting area. Service took the time to explain issues. Honest. It was nice to have a female assistance in service. Usually, mechanic shops take females across whe Service took the time to explain issues. Honest. It was nice to have a female assistance in service. Usually, mechanic shops take females across when it comes to servicing a vehicle. This was my first time here at W&L and I will return. Thank You. More