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W&L Subaru - Service Center

Northumberland, PA

4.7
2,069 Reviews

2,069 Reviews of W&L Subaru - Service Center

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October 06, 2021

Your Service is friendly, timely , and efficient. The waiting room is comfortable and welcoming. Just add some doughnuts More

by nrusczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 06, 2021 -

W&L Subaru responded

Thank you for reviewing our service department. If you need anything else, just let us know!

October 06, 2021

Service associate was friendly, patient, kind, knowledgeable, considerate, helpful. Just excellent service. Thank you Thank you More

by mjanegriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name (Issac)???
Oct 08, 2021 -

W&L Subaru responded

If you need anything else, just let us know! Thanks!

October 05, 2021

A very warm greeting when we arrived, service was completed quickly, and the bill was reasonable for the service provided. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

W&L Subaru responded

Thank you!

October 05, 2021

A friendly greeting when I arrived, service was completed quickly, and the amount due was for emissions, of which was reasonable, for the services provided. More

by sarahsnyder062009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Oct 06, 2021 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

October 05, 2021

I continue to have great experiences with W & L! Whether it's an inspection, a repair, getting a loaner car, I am treated as a very respected customer and friend! More

by WESNERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 06, 2021 -

W&L Subaru responded

Thank you, it is always our pleasure helping you in service!

October 04, 2021

You have Nice people to help you when you come. Nice atmosphere n good snacks More

by chikie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke
Oct 05, 2021 -

W&L Subaru responded

We're glad you enjoyed your visit to service and the free snacks in our lounge! Have a great day!

October 03, 2021

I needed a last minute tire repair and the response was immediate! I was back on the road in no time! More

by staber137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 05, 2021 -

W&L Subaru responded

It was our pleasure helping you out! Thanks for posting this review!

September 30, 2021

W&L is the most professional and friendly dealership very clean and orderly, Service department was also the best More

by namor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 01, 2021 -

W&L Subaru responded

Thank you for your feedback!

Oct 01, 2021 -

namor2 responded

you people are great

September 29, 2021

Great service, but I was saddened to see that employees were not masked at all. More

by walterck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

W&L Subaru responded

Thank you for the feedback.

September 28, 2021

Very nice people to work with. I enjoy coming to your dealership. Your shop is vary neat and clean. More

by wblack0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecka
Sep 28, 2021 -

W&L Subaru responded

Thank you so much!

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