W&L Subaru - Service Center

Staff is friendly. Building and waiting area are clean, stocked with drinks and staff. Wait is always reasonable. They have new interactive ways to keep in touch like t Building and waiting area are clean, stocked with drinks and staff. Wait is always reasonable. They have new interactive ways to keep in touch like texts/emails, videos of your inspection. More

I enjoyed the waiting area. It was comfortable and accommodating. Service and Sales associates were cheerful and polite. Thank You! It was comfortable and accommodating. Service and Sales associates were cheerful and polite. Thank You! More

Great service. Love that I can bring my dog into the waiting room. Appreciate the car wash and follow up video of service Love that I can bring my dog into the waiting room. Appreciate the car wash and follow up video of service More

Very nice and professional. They arranged everything with the car rental company, too, so things went very smoothly. They arranged everything with the car rental company, too, so things went very smoothly. More

Absolutely Excellent service in a spotless facility. The presonell are totally knowledgable and about customer satisfaction The presonell are totally knowledgable and about customer satisfaction More

Very satisfied with everything. Would not go any other place. They help you in anyway they can. Would not go any other place. They help you in anyway they can. More

The dealership was clean. Answered my queations when I asked. The Wait time was minimal Answered my queations when I asked. The Wait time was minimal More

Worked with me and kept me up to date with what was being worked on with my car worked on with my car More

I believe the way they carved me for an oil change (failed crush washer) was unethical. (failed crush washer) was unethical. More

Had terrible experiences from point of buying a new WRX in 2018 with saleswoman changing my pre-approved credit union to theirs so she could get commission (I caught it while signing papers and almost didn in 2018 with saleswoman changing my pre-approved credit union to theirs so she could get commission (I caught it while signing papers and almost didn't buy the car. No apologies either). Tried to charge $500 extra for special paint protector that I specifically refused at the point of purchase. Purchase papers show 3yr free sirus radio, lasted a few months. Terrible service dept. procedures for appointments. They don't follow appointment dates, car was there a week beyond appointment and no service date provided! I took my car back, will find another dealer. More