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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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August 05, 2022

Have been a Subaru owner since I bought my Subaru Legacy in 1990. Since then I have owned 2 Foresters. The service department has always been top notch! Very professional and state of the art facilities. More

by boodabelly3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thank you so much!

August 04, 2022

Very helpful with reminders and scheduling. Provides pick up and delivery services for service appointments. More

by maggiechappen
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thanks!

August 04, 2022

Schedule was easy to set up and the work was performed in a timely manner. More

by jccapwell
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

August 03, 2022

We bought our first Subaru from W&L a few years ago. great staff, the same wth service. I would get my next car from them. More

by jna0001
Recommend Dealer
Yes
Employees Worked With
Ken sold us the our Crosstrek. I do not remember other persons names except for Tim Bachman. I worked with him at Wood Mode and thought it was nice that he could take a moment to say hi.
Aug 04, 2022 -

W&L Subaru responded

Thank you for your business!

August 03, 2022

It was really great getting a loaner car during my oil change and tire rotation so that I was able to go to work. Everyone at the service desk was kind and helpful. More

by kaitwicz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issac
Aug 04, 2022 -

W&L Subaru responded

We're glad you enjoyed the free loaner perk! Thanks for your review!

August 03, 2022

Prompt, courtesy, quality professional like service- Explained in detail what was done and provided computer data and information relevant to the workmanship performed- More

by kulpmont
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

W&L Subaru responded

Thank you! We appreciate the feedback!

August 03, 2022

Service staff is extremely helpful and professional always kind and caring unexpected car wash thanks More

by BJCURREYRN
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

W&L Subaru responded

Thanks so much!

August 01, 2022

Respectable and quick service , explained ev the did to the vehicle during the service ing More

by Tommi lea
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

W&L Subaru responded

Thank you so much for your business!

August 01, 2022

This location is one of the best dealerships I’ve had to work with. Service is timely and reliable and you feel like they genuinely care about how they treat customers even after you’ve already purchased a More

by iamthecalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

W&L Subaru responded

Thank you! We are very grateful for your feedback!

July 30, 2022

As always W & L Subaru service dept was professional and friendly. They never let me down! More

by mbigger51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

W&L Subaru responded

Thanks, and have a great day!

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