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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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July 27, 2022

The communication was very good. Got my car back sooner than expected. The repair looks excellent. I would highly recommend W&L Collisoin! More

by jcsimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

W&L Subaru responded

Thanks for sharing your thoughts online!

July 27, 2022

They were very professional and completed my repair faster then I expected. Ian Hilner did an awesome job! More

by JBeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone at the collision center was great
Jul 27, 2022 -

W&L Subaru responded

It was our pleasure helping you, thanks!

July 27, 2022

W&L Subaru has been an awesome dealership. I come from 50+miles away for my sales and service and that in itself speaks volumes. They take great care of me and are genuinely engaged in doing More

by jmhorn85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

W&L Subaru responded

Thanks for making the trip to our dealership! If you need anything else, just let us know!

July 26, 2022

Service was terrific from beginning to end. In fact, as I was leaving the building following a 48K mile check, I casually asked a gentleman at the service desk if I could find information in th More

by prurosevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

W&L Subaru responded

Thank you so much for the 5-star ratings! It was our pleasure helping you find the answer!

July 26, 2022

Everyone is always very pleasant and helpful! The waiting area is always well supplied and very clean. More

by clferg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

W&L Subaru responded

Thanks!

July 25, 2022

The service was performed in a timely manner. The service team kept me informed the entire time. I particularly appreciated the video walk-around of my vehicle. More

by ilhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

W&L Subaru responded

We're glad you had a great visit! Thanks!

July 25, 2022

My first visit was very comfortable, nice, clean, and relaxing atmosphere to wait on my service of my car. I love my 2019 Crosstrek. More

by cmsones29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

W&L Subaru responded

Thanks for the review!

July 24, 2022

Great service. I tell people how much I love my Subaru and the great service at W&L Subaru. More

by jcsnyder555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

July 23, 2022

They are always courteous and helpful. Service was done in timely and vehicle was washed before returned. More

by jshuler0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

W&L Subaru responded

Thanks!

July 22, 2022

We came to W&L for inspection and oil change but ended up test driving an Outback and decided to buy it. More

by Doug/Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kauffman
Jul 22, 2022 -

W&L Subaru responded

Thanks for your business! Have a great day!

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