Had a somewhat decent experience. However, had to ask multiple times for what seem like very simple requests(copy of inspection, email correspondence, etc.) I also did not appreciate continuously being told tomorrow, tomorrow, for a total of four days, until I could actually pick up my (just purchased) vehicle.
Thank you for the review! I’m assuming you bought the Canyon. I would like to speak with you more about your experience. We appreciate your business and I want to ensure that we deliver 5 star service. Please call me at 952-999-1919 when you can so we can discuss what I can do to make your experience better! Thank you again!
I'd give 6 stars if I could! This is definitely your 'Dealer for Life'!!! I wouldn't go to any other dealership...! Best customer service around! From the minute you walk through the door... Amazing staff! Highly recommended! Thank YOU David Gohl and Waconia Ford!!! I'd say I'll see you again soon, but, I'm keeping this vehicle for years! 😉
Anthony did a great job answering my questions about the truck I leased. Each step of the way was clearly explained and I left with all my questions answered. Everything that was promised was delivered on. My experience at Waconia Ford was great. I will return to do business there.
"All of the employees we encountered at Waconia Ford were..."
All of the employees we encountered at Waconia Ford were very friendly and there was no pressure to purchase a car. We had completed our online research and Waconia was our first dealership to visit 'in the field'. We didn't plan on buying a car that day but we found the perfect car for us at a fair price. In addition, the service was amazing and David and I felt this was the place we needed to do business. Would highly reccommend.
Thanks Waconia Ford!
David Anderson & Jessica Schoenfelder