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Waikem Kia

Massillon, OH

2.9
120 Reviews

3750 Lincoln Way E.

Massillon, OH

44646

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120 Reviews of Waikem Kia

July 19, 2019

The lemon dealer Bought a brand new 2019 sonota after only 900 miles on it the engine started making loud noises took it in to service they it was nothing serious and More

by Sammy09
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Charlie minner
April 27, 2019

The dealership was very respectful and helpful The people there was so respectful including Wayne Ross and Ronald Brunty they help me out with every situation I asked any questions I had the answer More

by Jeffrey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Brunty, Jeff
March 09, 2019

Let the buyer beware Must say I am disappointed with this Kia dealership. Made an appointment to travel 30 plus miles to see a new Telluride with all the bells and whistl More

by Dissapointed
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe Nendal
October 19, 2018

Nervous for no reason at all I don’t usually buy from dealers so I had a preconceived idea of how it would go. Boy was I wrong! Easiest process I’ve ever experienced! I was greete More

by Jen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ross
October 13, 2018

Magic!!! Jeff Ross can work miracles. They were patient with me honest straight forward and pulled all the strings to get me in my first car since 2015!!! Waik More

by Giohinkle
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ross
September 09, 2018

End of Lease This is my third time at a Waikem dealership. I have only good things to say about the experience. Today my lease was coming to an end and bought by 2 More

by Maria
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ross
August 12, 2018

Very good car buying experience This was the second time I have purchased a new Kia from Waikem Kia and both times the experience was GREAT. Josh did a great job even in the rain the More

by Glen123
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
August 10, 2018

Problem Resolved, Customer Satisfaction Maintained I turned my lease in early to purchase a new KIA Sportage at the recommendation of Waikem staff and KIA inspector. I was later billed by KIA for exces More

by Amanda S
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Doug Waikem, Mike Evans
July 21, 2018

Awesome crystal is the best Alot to choose from very friendly helpful and real.crystal took time to show me everything I was looking for.had a check engine light on and they fixe More

by Moospapa06
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Crystal p honest helpful trustworthy
July 06, 2018

Waikem Kia has an extraordinary team We went to Waikem Kia to buy out our lease. Jeff Ross handled our not so simple situation with patience and excellent service. He is knowledgable and More

by Jules1028
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ross, Wayne, Justin, finance, and managers
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