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Waite Toyota
Watertown, NY
952 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 952 reviews
May 03, 2026
Joshua was a pleasure to work with as well as Tim Everson. They were a huge help in our purchase Everson. They were a huge help in our purchase More
by SJBUSH78
Verified Customer
May 01, 2026
Josh was SO nice and helpful! He’s very knowledgeable. You have a great salesman there. He deserves a raise! He’s very knowledgeable. You have a great salesman there. He deserves a raise! More
by debmazur3
April 27, 2026
Everyone was great! Jon K. was very patient and understanding and accommodating of my time and schedule....with no pressure. Biz man,Tim, was the same...and very thor Jon K. was very patient and understanding and accommodating of my time and schedule....with no pressure. Biz man,Tim, was the same...and very thorough in his presentations. Be it known that one of the reasons we gravitated to Waite Toyota is because we know it's of good famil and good people....and no less important is the fact that Mary and I had grown to respect and feel comfortable with Stephanie through the years, as we encountered the manner of her good service at another dealershi. Keep up the good work ,folks. We are happy to be in your good hands! More
by mtshevy
April 04, 2026
My experience at Waite Toyota was a pleasant, productive experience. Matt Spencer was very helpful. experience. Matt Spencer was very helpful. More
by joali97
Employees Worked With
April 02, 2026
Steve was very helpful and made sure that the experience was positive. The car is great and so was the service. was positive. The car is great and so was the service. More
by LEHMANKD1984
Employees Worked With
April 01, 2026
I love Waite Toyota. . Matt Saunders has made my two previous lease deals an absolute breeze and this third one was the same. I was in and out, paperwork and all, in one h . Matt Saunders has made my two previous lease deals an absolute breeze and this third one was the same. I was in and out, paperwork and all, in one hour tops! Thanks guys! I’ll be back in three years! More
by CAROLCOURTS
March 31, 2026
My experience here was great. My sales representative, Will, was professional and incredibly helpful throughout the purchase of my truck. Even though I requested maintenance items My sales representative, Will, was professional and incredibly helpful throughout the purchase of my truck. Even though I requested maintenance items that weren’t listed on the CARFAX, he handled everything without issue. He kept me constantly informed on the truck’s status, which made the entire process seamless. I would highly recommend this dealership to anyone looking for a vehicle." More
by William E.
March 31, 2026
The service was outstanding and everyone I encountered was very personable. I was helped instantly and I didn't feel like I was being pushed. Matt was very easy-going and helpful. was very personable. I was helped instantly and I didn't feel like I was being pushed. Matt was very easy-going and helpful. More
by giggles35
Employees Worked With
March 28, 2026
Jessica is awesome to work with she has always taken care of all our needs of all our needs More
by HOMEWELCOME18
March 26, 2026
Matt is very professional and very knowledgeable. He responds right away every time I ask questions. He is also kind and honest. He responds right away every time I ask questions. He is also kind and honest. More
by ALLANPADOR
Employees Worked With
