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Waite Toyota
Watertown, NY
993 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 993 reviews
September 06, 2026
Waite’s was great to work with! We received excellent service and Tim and Matt went above and beyond to help us get our new vehicle! We received excellent service and Tim and Matt went above and beyond to help us get our new vehicle! More
by Clyndak1
Verified Customer
August 30, 2026
Everyone that we dealt with was very helpful and respectful, very good experience with this car purchase. respectful, very good experience with this car purchase. More
by gosshl
August 19, 2026
Jessica is the reason I purchased this truck. Her customer service attention convinced me to stay with this dealership as otherwise I would have bought out of state as the offered trade in was le Her customer service attention convinced me to stay with this dealership as otherwise I would have bought out of state as the offered trade in was less than satisfactory. More
by STEPHENEISEL
Employees Worked With
Other Employees :
Taylor Sheldon, Rob and Shorty all from service in setting up the new truck
August 16, 2026
Easy to deal with. Great salesmen to deal with . We’re not pushy for selling you anything. Great salesmen to deal with . We’re not pushy for selling you anything. More
by Mealusme
Employees Worked With
August 14, 2026
First time at this dealership. Was looking for a small pickup truck. The Tacoma was not for me but they happened to have a beautiful used Gladiator in stock that I fell in love wit Was looking for a small pickup truck. The Tacoma was not for me but they happened to have a beautiful used Gladiator in stock that I fell in love with. Josh was awesome right from his introduction to the final hand shake. The service department and detailer did an amazing job getting it ready. Will go there first next time I need a vehicle which I am thinking will not be for a long time but I will not forget the excellent customer service I received. Thank you guys! More
by fromtrashtonew
Employees Worked With
August 14, 2026
We’ve been loyal to Waites for years because of their excellent reputation and service. Toyotas will last forever, are dependable and safe and of course fun to drive. excellent reputation and service. Toyotas will last forever, are dependable and safe and of course fun to drive. More
by MARYCURTIS195
July 31, 2026
Matthew was very helpful in finding the vehicle that I wanted, Waite gave me a good trade in on my vehicle and really appreciated Matthew setting up my phone with the vehicle. Very satisfied! wanted, Waite gave me a good trade in on my vehicle and really appreciated Matthew setting up my phone with the vehicle. Very satisfied! More
by Jedunn924
July 25, 2026
The service department didn’t help me Tim from finance helped me considerably with my truck issues. helped me considerably with my truck issues. More
by nstuckey1968
July 24, 2026
It was a good experience buying a vehicle from Waite Toyota which is why we’ve been regulars for 20 plus years. Matt listened to what we wanted, was knowledgeable, and helped us find the right vehicle. Toyota which is why we’ve been regulars for 20 plus years. Matt listened to what we wanted, was knowledgeable, and helped us find the right vehicle. He made the process simple and enjoyable. Thanks, Matt! We have been very pleased with the service department with our previous vehicles, and are glad to continue with them! More
by LPIIPARINEN
Employees Worked With
July 18, 2026
Josh was great- not pushy, kept me informed on what was being done, had all the paperwork done and was thorough He took what I was looking for I to consideration and had the perfect vehicle for me being done, had all the paperwork done and was thorough He took what I was looking for I to consideration and had the perfect vehicle for me More
by hjt610
