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Waite Toyota

Watertown, NY

4.9
953 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 953 reviews

November 05, 2022

Warm and welcoming. Jennifer Allan very helpful and cordial. Will definitely come back to work with her again. More

by LYNN.CLOUSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Waite Toyota responded

We appreciate your review!

November 02, 2022

Once again, Waite Toyota has treated us right. We've replaced our 2011 Prius with a new 2022 Prius and we got a fair trade value for our old one. Reliable efficient vehicles and great customer ser More

by dave.warcor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Nov 07, 2022 -

Waite Toyota responded

Thank you for sharing Dave!

November 02, 2022

They sell Toyota vehicles in the Town of Watertown New York. Nice trade in rates. More

by TLCCHANY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Nov 02, 2022 -

Waite Toyota responded

Thank you for your review!

October 31, 2022

All of the staff at Waite Toyota are very professional, detail oriented, courteous, problem solvers. I highly recommend Waite Toyota. More

by brian.m.murphy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Waite Toyota responded

Thank you Brian!

October 29, 2022

Thankful to Waites, each time a great experience. Jessica Allen is the best, will definitely return to do business with them More

by farmersdaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Waite Toyota responded

Thank you!

October 27, 2022

I have worked with Waite on 2 occasions to purchase a vehicle. Steve is a very accommodating person who puts his customer first and foremost. He makes the process easy and comfortable. Their service staf More

by MCKENZIE.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Waite Toyota responded

We appreciate your review McKenzie!

October 27, 2022

Excellent service! There was no pressure to buy and I was free to take my time to look around and take a test drive. Very knowledgeable staff as well. More

by jonesre2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Oct 31, 2022 -

Waite Toyota responded

Thank you!

October 23, 2022

Matt was great! He is very knowledgeable, patient, and no sale’s pressure. I would recommend Matt and Waite Toyota anytime! More

by mfarone0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Waite Toyota responded

Thank you for your review!

October 18, 2022

Very knowledgeable about the vehicle, no pressure sale; we got the vehicle we wanted at a price we are happy with. More

by JASHLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Waite Toyota responded

Thank you for your review!

October 16, 2022

I came in with absolutely no idea what I wanted other than I needed a bigger vehicle. Tyler did an amazing job with helping me find the perfect vehicle and made sure I would leave in a vehicle that I cou More

by taylormontroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Cummings
Oct 17, 2022 -

Waite Toyota responded

We appreciate your review Taylor!

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