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Waite Toyota

Watertown, NY

4.8
890 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 890 reviews

April 21, 2021

Waite Toyota has been servicing my Toyota since it was new in 2018 when I decided to move here from Texas. I wanted a passenger van and decided to do a trade in. I looked at other brands and found a real More

by JATUCK8825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Waite Toyota responded

Thank you for taking the time to share your experience!

April 17, 2021

Jessica Allen was very good. Her communication with me was right on cue. She notified me as soon as the Tacoma came in. I always go to Waite's for service and wanted to make sure I dealt locally!! More

by gleclaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Waite Toyota responded

We appreciate hearing about your experience with us!

April 14, 2021

Awesome experience, listened to what I wanted got it and the paperwork was easy. Traded a competitors vehicle because of their excellent sales and service center experience. In my opinion the best dealershi More

by JCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Waite Toyota responded

Thank you for sharing your experience!

April 14, 2021

We have worked with Jessica for our last five purchases. She never surprises to amaze me with her depth of knowledge of the entire Toyota line up. More

by Phil Towne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Waite Toyota responded

We appreciate your continued business!

April 14, 2021

It was our first experience with Chuck Dibble, however he was able to present our vehicle in a professional manner answering any questions we had. More

by JRFORBES19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Apr 15, 2021 -

Waite Toyota responded

We appreciate your review!

April 13, 2021

All the people I dealt with were very curtious and friendly especially Chuck Dibbles with whom I leased the car from. My previous car was an Avalon which I also leased though him. He is extremely up f More

by ronald_colin
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Apr 14, 2021 -

Waite Toyota responded

We appreciate your business and your review!

April 10, 2021

Chuck was wonderful to work with! He went above and beyond to get me to a comfortable monthly payment. Including running numbers for me no fewer than 5 times. I’m beyond happy with my experience and th More

by mullaney_15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick, Charles Dibble
Apr 12, 2021 -

Waite Toyota responded

Thank you for sharing your recent experience!

April 06, 2021

Jon was great. He made the whole process of turning in my leased vehicle and purchasing a new vehicle a pleasant experience. Thanks Jon for your help. More

by JPHELPS06
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Apr 07, 2021 -

Waite Toyota responded

We appreciate your business and your review!

April 03, 2021

In 2020 I had to part with my beloved 2001 Land Cruiser after the servicemen confirmed it was beyond repair. I needed a reliable vehicle and decided on the Tacoma. Jon made the entire process effortless. H More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Waite Toyota responded

Thank you for choosing Waite Toyota!

April 03, 2021

Nice people to deal with, this is my second lease! I’m enjoying my new CH-R again Jessica Allen made it happen for me👍 More

by RITAOGBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Apr 05, 2021 -

Waite Toyota responded

We appreciate your continued business!

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