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Waite Toyota
Watertown, NY
903 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 903 reviews
April 23, 2021
Matt was great to work with and I love my truck. This is our 3rd vehicle purchased Waite Toyota. Love the product and the service. our 3rd vehicle purchased Waite Toyota. Love the product and the service. More
by FFCSHISTORY
Verified CustomerEmployees Worked With
April 23, 2021
Got me the type of vehicle i wated, i was in and out within a few hours and got the vehicle at a good price. within a few hours and got the vehicle at a good price. More
by JWJSW0
Employees Worked With
April 22, 2021
Excellent service, very professional and easy to work with. Offered the best value for my trade in. Purchased 2 vehicles from them 1 new and the other used. with. Offered the best value for my trade in. Purchased 2 vehicles from them 1 new and the other used. More
by ASG10000
April 21, 2021
Waite Toyota has been servicing my Toyota since it was new in 2018 when I decided to move here from Texas. I wanted a passenger van and decided to do a trade in. I looked at other brands and found a real new in 2018 when I decided to move here from Texas. I wanted a passenger van and decided to do a trade in. I looked at other brands and found a real lack of professionalism in other dealerships. I already knew the service at Waite Toyota was good, then working with Jon Keggins was easy and pleasant. He was fair and accommodating in every aspect of our transaction. Waite Toyota won my business! More
by JATUCK8825
Employees Worked With
April 17, 2021
Jessica Allen was very good. Her communication with me was right on cue. She notified me as soon as the Tacoma came in. I always go to Waite's for service and wanted to make sure I dealt locally!! was right on cue. She notified me as soon as the Tacoma came in. I always go to Waite's for service and wanted to make sure I dealt locally!! More
by gleclaire
Employees Worked With
April 14, 2021
Awesome experience, listened to what I wanted got it and the paperwork was easy. Traded a competitors vehicle because of their excellent sales and service center experience. In my opinion the best dealershi the paperwork was easy. Traded a competitors vehicle because of their excellent sales and service center experience. In my opinion the best dealership in Watertown area. More
by JCM
April 14, 2021
We have worked with Jessica for our last five purchases. She never surprises to amaze me with her depth of knowledge of the entire Toyota line up. She never surprises to amaze me with her depth of knowledge of the entire Toyota line up. More
by Phil Towne
Employees Worked With
April 14, 2021
It was our first experience with Chuck Dibble, however he was able to present our vehicle in a professional manner answering any questions we had. was able to present our vehicle in a professional manner answering any questions we had. More
by JRFORBES19
April 13, 2021
All the people I dealt with were very curtious and friendly especially Chuck Dibbles with whom I leased the car from. My previous car was an Avalon which I also leased though him. He is extremely up f friendly especially Chuck Dibbles with whom I leased the car from. My previous car was an Avalon which I also leased though him. He is extremely up front and very helpful. Will use him again. Great guy!! More
by ronald_colin
April 10, 2021
Chuck was wonderful to work with! He went above and beyond to get me to a comfortable monthly payment. Including running numbers for me no fewer than 5 times. I’m beyond happy with my experience and th beyond to get me to a comfortable monthly payment. Including running numbers for me no fewer than 5 times. I’m beyond happy with my experience and the atmosphere overall of Waite Toyota. GM Derrick checked in to make sure we were having a good experience and also did a wonderful job assisting with trade in, price etc. I can’t rave enough about our experience. And will definitely recommend to anyone looking for a new vehicle. More
by mullaney_15
Employees Worked With
Derrick, Charles Dibble
