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Waite Toyota
Watertown, NY
890 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 890 reviews
March 27, 2021
I purchased a Nissan Pathfinder from this dealership. I did some prior research and had 3 vehicles in mind. The salesman Steve wasn't pushy, very informative and helpful w/ questions. I feel we got a fair did some prior research and had 3 vehicles in mind. The salesman Steve wasn't pushy, very informative and helpful w/ questions. I feel we got a fair deal on a nice suv and loads of extra coverages. More
by HEDGE120677
Verified CustomerEmployees Worked With
March 26, 2021
Matt Saunders was awesome! He wasn’t pushy at all. He listed to what we wanted and our concerns and found something that is perfect for us! It was a great experience and the interest rate offered was inc listed to what we wanted and our concerns and found something that is perfect for us! It was a great experience and the interest rate offered was incredible! More
by REBEKACOOLEY
Employees Worked With
March 25, 2021
Great experience, treated well, and good purchase price. Any calls I placed were replied to quickly. Steve was very informative and helpful. Will recommend Steve & Waite Toyota Any calls I placed were replied to quickly. Steve was very informative and helpful. Will recommend Steve & Waite Toyota More
by lbennett002
March 24, 2021
Always see Jessica! Always very helpful and knowledgeable! Cheryl always very friendly!Had to see them both two times this past month. Always a nice visit. knowledgeable! Cheryl always very friendly!Had to see them both two times this past month. Always a nice visit. More
by DW
March 15, 2021
Matt Spencer was very friendly, knew the answer to every question I had. When I had a message he was quick to get back in touch with me. Was very pleased with the service, made buying my vehicle painless. T question I had. When I had a message he was quick to get back in touch with me. Was very pleased with the service, made buying my vehicle painless. Thanks Matt More
by JANETAWRIGHT61
March 15, 2021
They were very friendly and were able to get me the vehicle I wanted quickly. No pressure to spend more than I was comfortable with. vehicle I wanted quickly. No pressure to spend more than I was comfortable with. More
by ejlomber
March 14, 2021
Great experience. I was able to find exactly what I needed with no pressure. Customer service is excellent and the process was easy and convenient. needed with no pressure. Customer service is excellent and the process was easy and convenient. More
by LSMITH2
Employees Worked With
March 14, 2021
Jessica Allen made shopping for a new vehicle painless. She is friendly, knowledgeable and honest. I have had bad experiences in the past at other dealerships but I am completely satisfied with the way Wa She is friendly, knowledgeable and honest. I have had bad experiences in the past at other dealerships but I am completely satisfied with the way Waite's conducts their business, from the initial greeting (not being accosted by as salesperson before being ready) through the discussion of price (no pricing games or high pressure tactics) to the finance office (thorough explanation of warranty options without any pressure to buy). A refreshing experience overall. Thank you! More
by Steve
March 14, 2021
So glad I went to Waite Toyota. Very please with the great service and explaining of all options and financing. Steve was very accommodating on what we ask and needed to purchase this vehicle. great service and explaining of all options and financing. Steve was very accommodating on what we ask and needed to purchase this vehicle. More
by SUEMARTIN1220@gmail.com
