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Waite Toyota
Watertown, NY
888 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 888 reviews
March 11, 2021
This was the 10th or so vehicle that I have bought from Waite Toyota over the years never disappointed. Always great customer service!!!! THANKS AS ALWAYS from Waite Toyota over the years never disappointed. Always great customer service!!!! THANKS AS ALWAYS More
by Dan T
Verified CustomerEmployees Worked With
March 11, 2021
We went into Waite Toyota to look at and possibly purchase a Hybrid Prius. We ended up buying 2 cars.. The 2021 Prius Prime had such great rebates on it, decided to buy a new one as well!! They take purchase a Hybrid Prius. We ended up buying 2 cars.. The 2021 Prius Prime had such great rebates on it, decided to buy a new one as well!! They take the time down there to go over everything with you. We had many questions on everything in them, and they were very knowledgeable on it all. We would very highly recommend going to Waite Toyota, as we had Matt Saunders, who is great!! More
by DTBUSH13624
March 11, 2021
They certainly do take the time to explain things so you can understand them. Always there to help!!! Very friendly and not pushy!! Very glad we decided to go to Waite Toyota :-) can understand them. Always there to help!!! Very friendly and not pushy!! Very glad we decided to go to Waite Toyota :-) More
by DTBUSH13624
March 11, 2021
Matt Saunders went above and beyond. Even after the purchase, he has answered any questions, and been extremely helpful. You will definitely have a repeat customer when the time comes!!!!!!! Thanks Aga purchase, he has answered any questions, and been extremely helpful. You will definitely have a repeat customer when the time comes!!!!!!! Thanks Again Matt!!!!! More
by TBUSH13624
March 06, 2021
We have been buying Toyota’s for years and have found everyone in the sales department snd the service department a pleasure to work with. everyone in the sales department snd the service department a pleasure to work with. More
by BJOROBONA
Employees Worked With
March 05, 2021
When I bought this car I shopped at two different dealerships. Although both dealerships eventually arrived at the same place, Waite Toyota gave me a straight up fair deal from the beginning the othe dealerships. Although both dealerships eventually arrived at the same place, Waite Toyota gave me a straight up fair deal from the beginning the other dealer made me jump through hoops. Waite Toyota treated me fairly and with respect, quantities I deeply appreciate. More
by JULIEWEST81
February 28, 2021
Matt and Tim were super helpful and handled everything quickly and clearly. Couldn't ask for a better experience. I would definitely buy here again in the future. quickly and clearly. Couldn't ask for a better experience. I would definitely buy here again in the future. More
by Ethan
February 23, 2021
This dealership goes above and beyond for your buying experience and a special thanks to chuck dibble for setting us up for are third Toyota and there service and parts people are top notch. Thanks again experience and a special thanks to chuck dibble for setting us up for are third Toyota and there service and parts people are top notch. Thanks again from a loyal customer More
by TABOATVAN
Employees Worked With
Charles Dibble
February 23, 2021
The recent purchase of my Highlander was an almost effortless experience! Justin was super easy to deal with and always made me feel like a valued, respected customer. Cheryl did a great job explainin effortless experience! Justin was super easy to deal with and always made me feel like a valued, respected customer. Cheryl did a great job explaining all of the "paperwork". Our first Toyota was purchased from Waite's in 1984! More
by Lynne S.
Employees Worked With
Justin Waite, Cheryl Robbins
February 22, 2021
Ok, Jon Keggins is the kindest, most helpful sales person I have ever met. Jon is personable and doesn't rush the process. Jon even shipped a CD that I left in my trade in vehicle! I can tell that The Waite I have ever met. Jon is personable and doesn't rush the process. Jon even shipped a CD that I left in my trade in vehicle! I can tell that The Waite team is like a family. They had just the vehicle I wanted, outstanding value, and I even drove from Syracuse, NY on a snowy day to visit them! I have dealt with a dealership in my area since 2006, yet I will be calling Jon as we own 3 other awesome Toyotas! Thank you very much, Jon! Also thanks to Cheryl! She was kind, helpful, informative and thorough! Great experience! More
by SLKRISAK
