Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 894 reviews
March 06, 2021
We have been buying Toyota’s for years and have found everyone in the sales department snd the service department a pleasure to work with. everyone in the sales department snd the service department a pleasure to work with. More
by BJOROBONA
Verified CustomerEmployees Worked With
March 05, 2021
When I bought this car I shopped at two different dealerships. Although both dealerships eventually arrived at the same place, Waite Toyota gave me a straight up fair deal from the beginning the othe dealerships. Although both dealerships eventually arrived at the same place, Waite Toyota gave me a straight up fair deal from the beginning the other dealer made me jump through hoops. Waite Toyota treated me fairly and with respect, quantities I deeply appreciate. More
by JULIEWEST81
February 28, 2021
Matt and Tim were super helpful and handled everything quickly and clearly. Couldn't ask for a better experience. I would definitely buy here again in the future. quickly and clearly. Couldn't ask for a better experience. I would definitely buy here again in the future. More
by Ethan
February 23, 2021
This dealership goes above and beyond for your buying experience and a special thanks to chuck dibble for setting us up for are third Toyota and there service and parts people are top notch. Thanks again experience and a special thanks to chuck dibble for setting us up for are third Toyota and there service and parts people are top notch. Thanks again from a loyal customer More
by TABOATVAN
Employees Worked With
Charles Dibble
February 23, 2021
The recent purchase of my Highlander was an almost effortless experience! Justin was super easy to deal with and always made me feel like a valued, respected customer. Cheryl did a great job explainin effortless experience! Justin was super easy to deal with and always made me feel like a valued, respected customer. Cheryl did a great job explaining all of the "paperwork". Our first Toyota was purchased from Waite's in 1984! More
by Lynne S.
Employees Worked With
Justin Waite, Cheryl Robbins
February 22, 2021
Ok, Jon Keggins is the kindest, most helpful sales person I have ever met. Jon is personable and doesn't rush the process. Jon even shipped a CD that I left in my trade in vehicle! I can tell that The Waite I have ever met. Jon is personable and doesn't rush the process. Jon even shipped a CD that I left in my trade in vehicle! I can tell that The Waite team is like a family. They had just the vehicle I wanted, outstanding value, and I even drove from Syracuse, NY on a snowy day to visit them! I have dealt with a dealership in my area since 2006, yet I will be calling Jon as we own 3 other awesome Toyotas! Thank you very much, Jon! Also thanks to Cheryl! She was kind, helpful, informative and thorough! Great experience! More
by SLKRISAK
February 11, 2021
Yesterday’s experience at Waites was pleasant as it always has been for the past 12 yrs. And that’s true whether we are buying a car at that location or across the driveway at service dept. Our sale always has been for the past 12 yrs. And that’s true whether we are buying a car at that location or across the driveway at service dept. Our salesman, Mr Dibble, was very efficient, very pleasant, and most welcoming as he has been over those aforementioned years. More
by BSBIRD
Employees Worked With
Charles Dibble
February 08, 2021
Salesperson was excellent! Lets hope the company backs them/us up! Our 2019 Rave seat heaters have not working properly from day one. dealership wanted to charge us to checkout/fix. Not right. them/us up! Our 2019 Rave seat heaters have not working properly from day one. dealership wanted to charge us to checkout/fix. Not right. More
by tcabinpoint
Employees Worked With
February 06, 2021
As always John Keggins took care of My wife and myself. Two very nice certified preowned Toyotas. A Rav4 for her and ANOTHER tundra for me. (#3) No pressure sales!! Tim got me the rates we deserve and th Two very nice certified preowned Toyotas. A Rav4 for her and ANOTHER tundra for me. (#3) No pressure sales!! Tim got me the rates we deserve and the perfect warranty package More
by RICHARDHOWLAND6626
January 31, 2021
It is always a pleasure to work with Waite Toyota. Steve Melbouf is excellent to work with as are ALL the people at Waites from sales to service. Melbouf is excellent to work with as are ALL the people at Waites from sales to service. More
by dkhodge
