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Waite Toyota
Watertown, NY
903 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 903 reviews
March 14, 2021
Great experience. I was able to find exactly what I needed with no pressure. Customer service is excellent and the process was easy and convenient. needed with no pressure. Customer service is excellent and the process was easy and convenient. More
by LSMITH2
Verified CustomerEmployees Worked With
March 14, 2021
Jessica Allen made shopping for a new vehicle painless. She is friendly, knowledgeable and honest. I have had bad experiences in the past at other dealerships but I am completely satisfied with the way Wa She is friendly, knowledgeable and honest. I have had bad experiences in the past at other dealerships but I am completely satisfied with the way Waite's conducts their business, from the initial greeting (not being accosted by as salesperson before being ready) through the discussion of price (no pricing games or high pressure tactics) to the finance office (thorough explanation of warranty options without any pressure to buy). A refreshing experience overall. Thank you! More
by Steve
March 14, 2021
So glad I went to Waite Toyota. Very please with the great service and explaining of all options and financing. Steve was very accommodating on what we ask and needed to purchase this vehicle. great service and explaining of all options and financing. Steve was very accommodating on what we ask and needed to purchase this vehicle. More
by SUEMARTIN1220@gmail.com
March 12, 2021
Great people to work with very satisfied!from sales to finance they took the time to put me into right vehicle and gave us the proper financing finance they took the time to put me into right vehicle and gave us the proper financing More
by rsfdtl
March 12, 2021
I have always been treated awesome at Waites both sales and service. They are always very friendly and helpful. I would highly recommend them to others. and service. They are always very friendly and helpful. I would highly recommend them to others. More
by elliottjn
Employees Worked With
Justin
March 11, 2021
This was the 10th or so vehicle that I have bought from Waite Toyota over the years never disappointed. Always great customer service!!!! THANKS AS ALWAYS from Waite Toyota over the years never disappointed. Always great customer service!!!! THANKS AS ALWAYS More
by Dan T
Employees Worked With
March 11, 2021
We went into Waite Toyota to look at and possibly purchase a Hybrid Prius. We ended up buying 2 cars.. The 2021 Prius Prime had such great rebates on it, decided to buy a new one as well!! They take purchase a Hybrid Prius. We ended up buying 2 cars.. The 2021 Prius Prime had such great rebates on it, decided to buy a new one as well!! They take the time down there to go over everything with you. We had many questions on everything in them, and they were very knowledgeable on it all. We would very highly recommend going to Waite Toyota, as we had Matt Saunders, who is great!! More
by DTBUSH13624
March 11, 2021
They certainly do take the time to explain things so you can understand them. Always there to help!!! Very friendly and not pushy!! Very glad we decided to go to Waite Toyota :-) can understand them. Always there to help!!! Very friendly and not pushy!! Very glad we decided to go to Waite Toyota :-) More
by DTBUSH13624
March 11, 2021
Matt Saunders went above and beyond. Even after the purchase, he has answered any questions, and been extremely helpful. You will definitely have a repeat customer when the time comes!!!!!!! Thanks Aga purchase, he has answered any questions, and been extremely helpful. You will definitely have a repeat customer when the time comes!!!!!!! Thanks Again Matt!!!!! More
by TBUSH13624
March 06, 2021
We have been buying Toyota’s for years and have found everyone in the sales department snd the service department a pleasure to work with. everyone in the sales department snd the service department a pleasure to work with. More
by BJOROBONA
Employees Worked With
