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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 888 reviews

February 11, 2021

Yesterday’s experience at Waites was pleasant as it always has been for the past 12 yrs. And that’s true whether we are buying a car at that location or across the driveway at service dept. Our sale More

by BSBIRD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Feb 16, 2021 -

Waite Toyota responded

We appreciate your continued business!

February 08, 2021

Salesperson was excellent! Lets hope the company backs them/us up! Our 2019 Rave seat heaters have not working properly from day one. dealership wanted to charge us to checkout/fix. Not right. More

by tcabinpoint
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Waite Toyota responded

Thank you for your review!

February 06, 2021

As always John Keggins took care of My wife and myself. Two very nice certified preowned Toyotas. A Rav4 for her and ANOTHER tundra for me. (#3) No pressure sales!! Tim got me the rates we deserve and th More

by RICHARDHOWLAND6626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Waite Toyota responded

Thank you for sharing your exeperience!

January 31, 2021

It is always a pleasure to work with Waite Toyota. Steve Melbouf is excellent to work with as are ALL the people at Waites from sales to service. More

by dkhodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue in Finance
Feb 09, 2021 -

Waite Toyota responded

We appreciate your business and your review!

January 29, 2021

It was a pleasure working with J.Allen.Very professional and informative.It was very relaxing and a joy to get the new truck.Thanks again J.Allen. More

by ERNIEWAITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Waite Toyota responded

Thank you for your review and enjoy your new Truck!

January 26, 2021

Steve and Tim were amazing to work with! Steve worked hard to get me in a great car at a price that was reasonable for me. This is the second car that I have bought from Steve. He made the buying experie More

by AMATTHEWS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jan 27, 2021 -

Waite Toyota responded

We appreciate your continued business and look forward to assisting you in the future!

January 17, 2021

Best person to deal with very personal and I will be back in December to get my wife a vehicle I haven’t ever walked into a place and been happier More

by PEGGY.MILLETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young
Jan 21, 2021 -

Waite Toyota responded

We appreciate your business and your review!

January 14, 2021

Chuck was great to deal with. Brought in a RAV 4 that was just what we were looking for. Though he was multi tasking, he never let us feel abandoned. He answered our questions with straight, clear answers. More

by Trevor A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble, Cheryl Robbins
Jan 15, 2021 -

Waite Toyota responded

Thank you for your review!

January 13, 2021

Jessica is always great and helpful. It was a pleasure dealing with her. We have purchased and leased. Multiple vehicles with her. Thanks Jessica for all the work you do for us. More

by TKALAMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young, Cheryl Robbins
Jan 15, 2021 -

Waite Toyota responded

We appreciate your continued business!

January 08, 2021

This was the best buying experience that I have ever had. From communication to final details, the transaction was flawless. Matt Saunders and the Waite team did a terrific job. More

by CHICAGOMIKE2668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Waite Toyota responded

Thank you for choosing Waite Toyota!

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