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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

January 01, 2021

This is our second purchase from Waite Toyota and we couldn’t be more pleased. Jessica went out of her way to find our perfect truck! The process was smooth, financing was easy and quick. I can’t say More

by DJMAYZEL
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Waite Toyota responded

Thank you for your recent purchase and your review!

December 24, 2020

Matt was great and I will always deal with him when buying a vehicle (new or used). Only issue, you took a trade-in with an accident history, need to be upfront with this......not popular, but the hone More

by UH1MED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Waite Toyota responded

We are sorry that your experience didn't me your standards. If you would like to discuss your experience with the Darrick Pleskach, our General Manager, he can be reached at 315-788-6022.

December 24, 2020

Matt found me what no other dealer could/would at a better price. Final monthly payment better than original quote. Thanks Matt Saunders for all your hard work. More

by Cicero3191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Waite Toyota responded

We appreciate your business and your review!

December 23, 2020

Awesome experience this was the 4th vehicle I have bought from chuck Dibble thanks for the great service I will be back to see chuck when Iam ready to trade my truck thanks More

by TODD cine
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Dec 29, 2020 -

Waite Toyota responded

Thank you for your continued business and your review!

December 17, 2020

I was very satisfied with the friendly staff and service I received while Leasing my Toyota Tacoma. I love my truck I'll be driving for the next three years. More

by DOROTHYLAMBETH30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug, Cheryl Robbins
Dec 21, 2020 -

Waite Toyota responded

Thank you for the review!

December 14, 2020

We have purchased our last three cars, because of the friendliness, helpfulness, listen to your customers needs really tried to meet financially what we were looking for More

by TYOUNG22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

We appreciate your review!

December 14, 2020

The purchase of 2021 Tundra was a very pleasant experience. There were No hassles or run arounds, this is the way buying a vehicle should be. More

by ROBCHEM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Thank you and enjoy your new Tundra!

December 11, 2020

Matt and I were classmates in school. My parents had shopped dealership for years. Always thought out of my budget. Matt found me a vehicle when other dealers said none around, and made it fit my budge More

by Cicero3191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Thank you for giving us the chance to earn your business!

December 10, 2020

Since I live 2 hours away, I did most everything by phone. The experience was straight forward, and easily accomplished. Using text and phone meant that I was only in showroom for about an hour, and More

by Jfuehring
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

We appreciate your continued business!

December 08, 2020

I love our new Toyota Rav4. Jon Keggins got us the car we wanted and was so helpful. It was a pleasure dealing with him. More

by MDMONNAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Glad to hear. Thank you for your review!

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