Back

Waite Toyota

Watertown, NY

4.8
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Contact Dealership

18406 US-11

Watertown, NY

13601

Directions

By Type

Showing 894 reviews

January 29, 2021

It was a pleasure working with J.Allen.Very professional and informative.It was very relaxing and a joy to get the new truck.Thanks again J.Allen. More

by ERNIEWAITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Waite Toyota responded

Thank you for your review and enjoy your new Truck!

January 26, 2021

Steve and Tim were amazing to work with! Steve worked hard to get me in a great car at a price that was reasonable for me. This is the second car that I have bought from Steve. He made the buying experie More

by AMATTHEWS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jan 27, 2021 -

Waite Toyota responded

We appreciate your continued business and look forward to assisting you in the future!

January 17, 2021

Best person to deal with very personal and I will be back in December to get my wife a vehicle I haven’t ever walked into a place and been happier More

by PEGGY.MILLETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young
Jan 21, 2021 -

Waite Toyota responded

We appreciate your business and your review!

January 14, 2021

Chuck was great to deal with. Brought in a RAV 4 that was just what we were looking for. Though he was multi tasking, he never let us feel abandoned. He answered our questions with straight, clear answers. More

by Trevor A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble, Cheryl Robbins
Jan 15, 2021 -

Waite Toyota responded

Thank you for your review!

January 13, 2021

Jessica is always great and helpful. It was a pleasure dealing with her. We have purchased and leased. Multiple vehicles with her. Thanks Jessica for all the work you do for us. More

by TKALAMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young, Cheryl Robbins
Jan 15, 2021 -

Waite Toyota responded

We appreciate your continued business!

January 08, 2021

This was the best buying experience that I have ever had. From communication to final details, the transaction was flawless. Matt Saunders and the Waite team did a terrific job. More

by CHICAGOMIKE2668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Waite Toyota responded

Thank you for choosing Waite Toyota!

January 07, 2021

Fast, professional, and friendly service. Was able to negotiate good loan terms and get the car I wanted. Matthew Saunders was great to work with! More

by RYANSPRAGUE115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Jan 12, 2021 -

Waite Toyota responded

We appreciate your business. Thank you for the review!

January 01, 2021

This is our second purchase from Waite Toyota and we couldn’t be more pleased. Jessica went out of her way to find our perfect truck! The process was smooth, financing was easy and quick. I can’t say More

by DJMAYZEL
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Waite Toyota responded

Thank you for your recent purchase and your review!

December 24, 2020

Matt was great and I will always deal with him when buying a vehicle (new or used). Only issue, you took a trade-in with an accident history, need to be upfront with this......not popular, but the hone More

by UH1MED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Waite Toyota responded

We are sorry that your experience didn't me your standards. If you would like to discuss your experience with the Darrick Pleskach, our General Manager, he can be reached at 315-788-6022.

December 24, 2020

Matt found me what no other dealer could/would at a better price. Final monthly payment better than original quote. Thanks Matt Saunders for all your hard work. More

by Cicero3191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Waite Toyota responded

We appreciate your business and your review!

...
51
...