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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

February 19, 2020

I always give Waite the chance first to find me a safe, economically feasible car. It's my go-to if we can make things work. More

by KKILBURN
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young
Feb 25, 2020 -

Waite Toyota responded

We appreciate your business and your review!

February 13, 2020

Good people to do business with. Very friendly and helpful. Answered all my questions and gave me a great deal! Same salesman sold me my first Prius. Was pleased he was still there. Shows they are a More

by DBRADY924
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Waite Toyota responded

We appreciate your business and your review!

February 07, 2020

A Pleasure Matt was very patient with my questions and my helped a great deal in my purchase. When it was time to buy, they worked hard to stick to my schedule. More

by 3QW3BXZWK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Waite Toyota responded

We are glad to hear everything met your expectations!

January 31, 2020

We just made our second purchase from Waite's. Matt Spencer was very helpful and patient through negotiations and after the sale! Tim Everson was very knowledgeable and thorough in explaining various o More

by DEBIDOO
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Waite
Feb 05, 2020 -

Waite Toyota responded

We appreciate your continued business and your review!

January 30, 2020

Very enjoyable experience especially with the salesman Matt Saunders. They make great deals at Waite’s. Definitely worth the trip. Nice to see the owner walking around talking with the customers. More

by idleisle203
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Feb 05, 2020 -

Waite Toyota responded

We appreciate your business and your review!

January 30, 2020

Highly Recommend Those I worked with were friendly, well informed, paid attention to detail, thorough, patient and willing to see my wants/needs and work to find a sat More

by j.kengouv
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were a couple of gentlemen who , while Steve was a way from his desk, were very friendly and willing to answer questions. They may be listed above. I did not ask their names, and just assumed that they were salesmen.
Feb 05, 2020 -

Waite Toyota responded

Thank you for your recent review and rating!

January 30, 2020

The used 2015 Camry was just what I was looking for. The car was serviced, cleaned and ready for me the same day they took it in trade. More

by idleisle203
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Waite Toyota responded

We are glad that you are pleased with your experience.

January 29, 2020

Good and easy to deal with. No gas or oil in sled which irritated men I figured when I saw there was no gas I should check the oil. And of course there was no oil. So I had to put a gallon of oil in it and More

by Littlebonno115
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 05, 2020 -

Waite Toyota responded

We are sorry to hear about your experience. The concern will be passed along to our motorsports store.

January 26, 2020

Paid a very fair price for an awesome vehicle. Matt Saunders was an extremely helpful , knowledgeable and straightforward salesman, he was very easy to work with. More

by DGRAYMD
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Waite Toyota responded

We are happy to hear about your recent experience. Thank you for the review!

January 23, 2020

Very easy buying experience with this our sales person Very easy buying experience with this our sales person Jon and the rest of the sales department . Also they have a knowledgeable service department More

by GEMMILL.MGLG
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Waite Toyota responded

Thank you for your business and your review!

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