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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

October 14, 2019

resubmit my recent reveiw I just want to clear up the recent misunderstanding I had with the salesman and experience I had at Waite Toyota.I had said that the salesman had lied More

by DSCHNAUB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2019

Walked in told them what I wanted they made it happen Dealing with Waite is like dealing with family not pushy a relaxed atmosphere in which to get a great vehicle . I am all Honda until now but from this More

by pehughes888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Waite Toyota responded

Thank you for your review!

October 12, 2019

Awesome staff , both sales and service!! Jon Keggins was a great sales person. No pressure, very helpful. Had to bring car in couple days after bought, was there for 3 hours but was conti More

by Sjb749toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man - don’t remember name.
Oct 22, 2019 -

Waite Toyota responded

Thank you for your review and patience!

October 11, 2019

Fantastic !! Everything went smooth from the start of my lease to the end. Customer service was spot on and the transaction was simple. Great local owned business More

by italy60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Oct 22, 2019 -

Waite Toyota responded

Thank you for your review!

October 11, 2019

Amazing experience Waite Toyota and salesman Tim Everton are absolutely amazing . I live in Wilmington NC and flew there just to buy a car because Tim took the time to m More

by allen.w1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Waite Toyota responded

Thank you for making the long trip and for the review!

October 09, 2019

Purchase new car. Outstanding overall experience with Excellent Customer service and sales. Would/will take more time to look over cleaning preparation (glass and othe More

by GESHRECZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Waite Toyota responded

Thank you for your review!

October 08, 2019

Great help! We were in need of a second car bad & Steve was very helpful & worked with us to hit the right numbers. Smooth sailing to the finish line! Love my new More

by J Tross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Waite Toyota responded

We hope you enjoy your new vehicle! Thank you for the review!

October 04, 2019

Great Service They Worked hard and were very friendly. They were accommodating to requests and my schedule. Chuck was super helpful and ran me through all m More

by THEODORE.D.GORDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble, Cheryl Robbins
Oct 07, 2019 -

Waite Toyota responded

Thank you for your business and your review!

September 23, 2019

Back in a truck! I came in to pick up my Rav 4 from service. Then I saw the Orange Toyota Tacoma. I fell in love. I had to test drive it. Jon was there to help me. More

by Mojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Waite Toyota responded

We are happy that you are happy! Thank you for the review!

September 19, 2019

Quick and easy I came in, asked about a Tacoma, was shown what they had all options available and decided what I wanted without being pushed to something I didn't wa More

by DANILES12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Waite Toyota responded

Thank you for your business!

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