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Waite Toyota
Watertown, NY
895 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 895 reviews
October 24, 2019
was vary simple and quick everyone are just laid back and easy to talk too. Vary quick at what they do it took them 30 minutes and I was driving home in my new truck. I would s everyone are just laid back and easy to talk too. Vary quick at what they do it took them 30 minutes and I was driving home in my new truck. I would say it would be nice to get a jacket or a hat after a perches even a shirt but maybe another time. More
by john
October 23, 2019
No surprise here From the time I walked in and talked to Jess to the time I drove away in my new Rav4, I was treated with nothing but respect and professionalism. Che From the time I walked in and talked to Jess to the time I drove away in my new Rav4, I was treated with nothing but respect and professionalism. Cheryl was great, too. ( We realized we had a common love of Labrador Retrievers!) Thank you Waite Toyota for another wonderful experience! More
by NMURPHY1
Verified CustomerOctober 23, 2019
Love toyotas Excellent Sales man ! Was made comfortable and a very good deal! Jon has helped my daughter and her husband they have bought about 7 or 8 Toyota’s Excellent Sales man ! Was made comfortable and a very good deal! Jon has helped my daughter and her husband they have bought about 7 or 8 Toyota’s now!! He is an excellent salesman ! Very Happy More
by susette206
October 18, 2019
Everything good. Thanks so much Thanks you. Thanks you so much. I love my car so much. Server good. Price for lease good. So fast. Very friendly. Thanks every body Thanks you. Thanks you so much. I love my car so much. Server good. Price for lease good. So fast. Very friendly. Thanks every body More
by TOMMYVAN710
October 18, 2019
Amazing customer service Tim went above and beyond to make sure that I got everything I wanted with my new Camry. Excellent customer service! I highly recommend Tim for any qu Tim went above and beyond to make sure that I got everything I wanted with my new Camry. Excellent customer service! I highly recommend Tim for any questions, concerns, or sales! More
by CBMORSE4
Employees Worked With
October 17, 2019
Extremely happy! Steve was extremely friendly and knowledgeable. Sold me my second vehicle from Waite and i am very happy with it and very grateful. Tim also provided Steve was extremely friendly and knowledgeable. Sold me my second vehicle from Waite and i am very happy with it and very grateful. Tim also provided excellent service and i am comfortable knowing they are there even after the sale should i need them. Was not planning on needing a new vehicle but the staff at Waite made it easy and quick! More
by huttenfuss99
October 15, 2019
Great experience from start to finish! From the moment we contacted Waite Toyota about our FJ Cruiser.. We were thrilled. Quick response, no gimmicks, no games. Our trade in was evaluat From the moment we contacted Waite Toyota about our FJ Cruiser.. We were thrilled. Quick response, no gimmicks, no games. Our trade in was evaluated quickly and efficently. Would definately deal with Waite Toyota in the future. More
by RALPH21
Employees Worked With
Matt Saunders
October 15, 2019
Awesome I have bought other vehicles at Waite Toyota’s and I always had good friendly customer care service everything is explained to me never have to call b I have bought other vehicles at Waite Toyota’s and I always had good friendly customer care service everything is explained to me never have to call back to ask questions More
by KATHYSPLACE.KM
October 14, 2019
resubmit my recent reveiw I just want to clear up the recent misunderstanding I had with the salesman and experience I had at Waite Toyota.I had said that the salesman had lied I just want to clear up the recent misunderstanding I had with the salesman and experience I had at Waite Toyota.I had said that the salesman had lied to me about the work that had been done to the used vehicle I had purchased.it turns out that he had no knowledge that the filter had not been changed by the service dept.as intended.I am very sorry for the comments I had made toward him and hope Waite Toyota will not be judged by my recent remarks on this matter. this dealership has been in business for many years with a great track record to prove it. again I regret my previous remarks I had made about Matt as he is a very good salesman for Waite Toyota! More
by DSCHNAUB2
Employees Worked With
October 13, 2019
Walked in told them what I wanted they made it happen Dealing with Waite is like dealing with family not pushy a relaxed atmosphere in which to get a great vehicle . I am all Honda until now but from this Dealing with Waite is like dealing with family not pushy a relaxed atmosphere in which to get a great vehicle . I am all Honda until now but from this experience will be switching to Toyota and waite More
by pehughes888
