
Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 887 reviews
Can’t wait to get off-roading! Matt was very knowledgeable about all of the features of the Polaris 6 seater UTV. He made the entire process super easy and the financing was a breez Matt was very knowledgeable about all of the features of the Polaris 6 seater UTV. He made the entire process super easy and the financing was a breeze through a local bank. I literally signed everything online at the end of my work day. Matt stayed late so that I could test drive everything after work and was very accommodating. We will definitely buy more as the family grows and I know where to go! More
10 years of releasing with Toyota I have been dealing and leasing with Waite Toyota for about 10 years now. I have always had a great experience and service. Matt has helped with a new I have been dealing and leasing with Waite Toyota for about 10 years now. I have always had a great experience and service. Matt has helped with a new car every time. He even came in on his day off to show me SUVs. I traded in my Rav4 for a Highlander and could not be more happy. Thanks Matt and staff! More
Great experience at Waite Toyota. We want to say that our sales person Mr Dibble and other sales staff were very helpful when test driving and making a decision on purchasing our vehic We want to say that our sales person Mr Dibble and other sales staff were very helpful when test driving and making a decision on purchasing our vehicles (2019 Tundra and 2019 Sequoia). Justin Waite was also accommodating and took time to look up other vehicles not on the lot. The paper work was quick and easy and education on new vehicle and all its features was excellent. Thank you. More
Wonderful and comfortable purchase experience! Jessica was awesome! She was NEVER pushy in trying to sell me a vehicle. She explained to me and gave me computer "print outs" answering questions con Jessica was awesome! She was NEVER pushy in trying to sell me a vehicle. She explained to me and gave me computer "print outs" answering questions concerning Rav4 Hybrids, as I was interested in buying a new 2019 one, but hesitant. I knew pretty much nothing about a hybrid vehicle, but I really wanted to purchase one for the excellent mpg ratings. After test driving a Hybrid Rav4, I knew immediately I would purchase one. Jessica spent a lot of time looking for, and securing the specific Rav4 Hybrid that I requested. I have been driving my 2019 Rav4 Hybrid XLE for less than a week. I LOVE it for the quietness and smooth ride, and of course the estimated 41 mpg! I have been the just recent owner of a 2009 and a 2010 Toyota Corolla, so I also have had lots of experience with the professional and competent service department at Waite. My first purchased Corolla, year 2005, now has 215,500+ miles and is still driven almost daily. How's that for a reliable vehicle! More
Great experience, once again! I have been a loyal customer of Waite Toyota for the last 30 years and this experience did not disappoint. My salesperson Jon was friendly, knowledge I have been a loyal customer of Waite Toyota for the last 30 years and this experience did not disappoint. My salesperson Jon was friendly, knowledgeable, professional and never pushy. I love my new RAV4 and am thrilled that Waite worked with me so that both parties came satisfied with the sale. I highly recommend this dealership to anyone looking for a new vehicle but also for the fabulous customer service in both the sales department AND the service department! More
Easiest car buying experience! Had the best buying experience at Waite with Jessica! From the initial communication, to the trade in and the pick up. Smooth and easy! Highly recomme Had the best buying experience at Waite with Jessica! From the initial communication, to the trade in and the pick up. Smooth and easy! Highly recommend and will definitely be a continuing customer. Thank you Waite and Jessica Allen! More
Great experience. Jessica asked how she could help. I emailed her exactly what I wanted. We spoke on the phone that Thursday and I went for a test drive. On that Friday Jessica asked how she could help. I emailed her exactly what I wanted. We spoke on the phone that Thursday and I went for a test drive. On that Friday I drove my perfect Rav 4 home. All who I had contact with were very helpful More
Bought truck Excellent dealership very friendly and helpful not pushy answered all my questions and it was a very good experience even when I go in for service thi Excellent dealership very friendly and helpful not pushy answered all my questions and it was a very good experience even when I go in for service things are professional and courteous More
Very pleased Excellent customer service. Chuck Dibble explained everything regarding leasing and was NOT a pressure salesman. He answered all my question He went Excellent customer service. Chuck Dibble explained everything regarding leasing and was NOT a pressure salesman. He answered all my question He went over all the features of the car and let me take what time I needed to complete the sale More
Fast and professional Waite Toyota always gives you the best they have to offer! Will definitely return. Sales team is great. Matt Spencer did an outstanding job. Will defi Waite Toyota always gives you the best they have to offer! Will definitely return. Sales team is great. Matt Spencer did an outstanding job. Will definitely recommend to others. More