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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

August 25, 2019

Can’t wait to get off-roading! Matt was very knowledgeable about all of the features of the Polaris 6 seater UTV. He made the entire process super easy and the financing was a breez More

by JILLYLAUREANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Waite
Aug 26, 2019 -

Waite Toyota responded

Thank you for your review and your business! We look forward to assisting you in the future.

August 25, 2019

10 years of releasing with Toyota I have been dealing and leasing with Waite Toyota for about 10 years now. I have always had a great experience and service. Matt has helped with a new More

by ALOTHROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Waite Toyota responded

Thank you for your continued business and review!

August 21, 2019

Great experience at Waite Toyota. We want to say that our sales person Mr Dibble and other sales staff were very helpful when test driving and making a decision on purchasing our vehic More

by JOELGRIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Waite, Charles Dibble
Aug 22, 2019 -

Waite Toyota responded

We appreciate your business and your review!

August 19, 2019

Wonderful and comfortable purchase experience! Jessica was awesome! She was NEVER pushy in trying to sell me a vehicle. She explained to me and gave me computer "print outs" answering questions con More

by ISY2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Waite Toyota responded

We appreciate your continued business and your review!

August 10, 2019

Great experience, once again! I have been a loyal customer of Waite Toyota for the last 30 years and this experience did not disappoint. My salesperson Jon was friendly, knowledge More

by FPIRON2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Waite Toyota responded

Thank you for your continued patronage and your review!

August 06, 2019

Easiest car buying experience! Had the best buying experience at Waite with Jessica! From the initial communication, to the trade in and the pick up. Smooth and easy! Highly recomme More

by Autumn R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Aug 06, 2019 -

Waite Toyota responded

We are glad to hear about your experience. Thank you for the review!

August 06, 2019

Great experience. Jessica asked how she could help. I emailed her exactly what I wanted. We spoke on the phone that Thursday and I went for a test drive. On that Friday More

by BSCAWEIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Waite Toyota responded

Enjoy your new RAV4 and thank you for the review!

August 04, 2019

Bought truck Excellent dealership very friendly and helpful not pushy answered all my questions and it was a very good experience even when I go in for service thi More

by ROGER39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Pope , Cheryl Robbins
Aug 05, 2019 -

Waite Toyota responded

Thank you for your business and the review!

August 03, 2019

Very pleased Excellent customer service. Chuck Dibble explained everything regarding leasing and was NOT a pressure salesman. He answered all my question He went More

by JUSTNANA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Aug 05, 2019 -

Waite Toyota responded

We look forward to assisting you in the future!

August 03, 2019

Fast and professional Waite Toyota always gives you the best they have to offer! Will definitely return. Sales team is great. Matt Spencer did an outstanding job. Will defi More

by DNELSO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Aug 05, 2019 -

Waite Toyota responded

We are glad you had a great experience!

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