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Waite Toyota
Watertown, NY
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
September 10, 2019
Amazing staff and service I was looking to trade in my vehicle for one a couple years newer, less miles, bright blue, and still within my price range. Jessica was able to find I was looking to trade in my vehicle for one a couple years newer, less miles, bright blue, and still within my price range. Jessica was able to find the exact match for me and I've been happy with my decision ever since. Jessica is great to work with and really takes pride in helping find the perfect car for you! Thank you!! More
by BRITTANYDRAKE03
Verified Customer
September 10, 2019
Great service!! The sales rep Jon Keggins was very patient and very nice!!! He made sure I understood everything, and took the time to show me the features of the ca The sales rep Jon Keggins was very patient and very nice!!! He made sure I understood everything, and took the time to show me the features of the car. He was very respectful and very understanding. More
by LRUTHMORRISON
September 08, 2019
Fair and honest They make you feel like family, Professional, Fair, Honest personnel. Great trade in price! Took care of all my requests and got it done quickly. They make you feel like family, Professional, Fair, Honest personnel. Great trade in price! Took care of all my requests and got it done quickly. Thank you!! More
by Dan Davis
Employees Worked With
Justin Waite
September 07, 2019
3rd wonderful purchase from Waite This was my third purchase from Waite. I keep coming back because everyone is so polite and easy to talk to. When service is needed, the service depar This was my third purchase from Waite. I keep coming back because everyone is so polite and easy to talk to. When service is needed, the service department is top notch. Let's face it, all vehicles cost way too much, but Waite will always do their best to sell you your vehicle at a competitive price. More
by Adirobdack46r
Employees Worked With
August 31, 2019
everything went fine looked at a couple vehicles when we decided what we wanted did a test drive. sales and finance were excellent. went back to dealership to pickup veh looked at a couple vehicles when we decided what we wanted did a test drive. sales and finance were excellent. went back to dealership to pickup vehicle everything was fine. More
by CBRITTON7
August 31, 2019
Great service ! I had a great experience with Waite! The finance manager Tim, worked hard to get me into a deal that worked for me. Very fast and friendly service. I had a great experience with Waite! The finance manager Tim, worked hard to get me into a deal that worked for me. Very fast and friendly service. More
by mhrim
Employees Worked With
August 31, 2019
Professional and friendly!! I walked in sight unseen asking for Jessica as I was referred by a former coworker. Jessica was very professional and answered all my questions. I w I walked in sight unseen asking for Jessica as I was referred by a former coworker. Jessica was very professional and answered all my questions. I would recommend Waite Toyota to anyone looking for a new or used vehicle. More
by CHAFFEE_DIANA
August 25, 2019
10 years of releasing with Toyota I have been dealing and leasing with Waite Toyota for about 10 years now. I have always had a great experience and service. Matt has helped with a new I have been dealing and leasing with Waite Toyota for about 10 years now. I have always had a great experience and service. Matt has helped with a new car every time. He even came in on his day off to show me SUVs. I traded in my Rav4 for a Highlander and could not be more happy. Thanks Matt and staff! More
by ALOTHROP
August 25, 2019
Can’t wait to get off-roading! Matt was very knowledgeable about all of the features of the Polaris 6 seater UTV. He made the entire process super easy and the financing was a breez Matt was very knowledgeable about all of the features of the Polaris 6 seater UTV. He made the entire process super easy and the financing was a breeze through a local bank. I literally signed everything online at the end of my work day. Matt stayed late so that I could test drive everything after work and was very accommodating. We will definitely buy more as the family grows and I know where to go! More
by JILLYLAUREANO
Employees Worked With
Matthew Waite
August 21, 2019
Great experience at Waite Toyota. We want to say that our sales person Mr Dibble and other sales staff were very helpful when test driving and making a decision on purchasing our vehic We want to say that our sales person Mr Dibble and other sales staff were very helpful when test driving and making a decision on purchasing our vehicles (2019 Tundra and 2019 Sequoia). Justin Waite was also accommodating and took time to look up other vehicles not on the lot. The paper work was quick and easy and education on new vehicle and all its features was excellent. Thank you. More
by JOELGRIM
