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Waite Toyota
Watertown, NY
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
August 19, 2019
Wonderful and comfortable purchase experience! Jessica was awesome! She was NEVER pushy in trying to sell me a vehicle. She explained to me and gave me computer "print outs" answering questions con Jessica was awesome! She was NEVER pushy in trying to sell me a vehicle. She explained to me and gave me computer "print outs" answering questions concerning Rav4 Hybrids, as I was interested in buying a new 2019 one, but hesitant. I knew pretty much nothing about a hybrid vehicle, but I really wanted to purchase one for the excellent mpg ratings. After test driving a Hybrid Rav4, I knew immediately I would purchase one. Jessica spent a lot of time looking for, and securing the specific Rav4 Hybrid that I requested. I have been driving my 2019 Rav4 Hybrid XLE for less than a week. I LOVE it for the quietness and smooth ride, and of course the estimated 41 mpg! I have been the just recent owner of a 2009 and a 2010 Toyota Corolla, so I also have had lots of experience with the professional and competent service department at Waite. My first purchased Corolla, year 2005, now has 215,500+ miles and is still driven almost daily. How's that for a reliable vehicle! More
by ISY2019
Verified Customer
August 10, 2019
Great experience, once again! I have been a loyal customer of Waite Toyota for the last 30 years and this experience did not disappoint. My salesperson Jon was friendly, knowledge I have been a loyal customer of Waite Toyota for the last 30 years and this experience did not disappoint. My salesperson Jon was friendly, knowledgeable, professional and never pushy. I love my new RAV4 and am thrilled that Waite worked with me so that both parties came satisfied with the sale. I highly recommend this dealership to anyone looking for a new vehicle but also for the fabulous customer service in both the sales department AND the service department! More
by FPIRON2000
August 06, 2019
Easiest car buying experience! Had the best buying experience at Waite with Jessica! From the initial communication, to the trade in and the pick up. Smooth and easy! Highly recomme Had the best buying experience at Waite with Jessica! From the initial communication, to the trade in and the pick up. Smooth and easy! Highly recommend and will definitely be a continuing customer. Thank you Waite and Jessica Allen! More
by Autumn R.
August 06, 2019
Great experience. Jessica asked how she could help. I emailed her exactly what I wanted. We spoke on the phone that Thursday and I went for a test drive. On that Friday Jessica asked how she could help. I emailed her exactly what I wanted. We spoke on the phone that Thursday and I went for a test drive. On that Friday I drove my perfect Rav 4 home. All who I had contact with were very helpful More
by BSCAWEIK
August 04, 2019
Bought truck Excellent dealership very friendly and helpful not pushy answered all my questions and it was a very good experience even when I go in for service thi Excellent dealership very friendly and helpful not pushy answered all my questions and it was a very good experience even when I go in for service things are professional and courteous More
by ROGER39
Employees Worked With
Dale Pope , Cheryl Robbins
August 03, 2019
Fast and professional Waite Toyota always gives you the best they have to offer! Will definitely return. Sales team is great. Matt Spencer did an outstanding job. Will defi Waite Toyota always gives you the best they have to offer! Will definitely return. Sales team is great. Matt Spencer did an outstanding job. Will definitely recommend to others. More
by DNELSO1
August 03, 2019
Very pleased Excellent customer service. Chuck Dibble explained everything regarding leasing and was NOT a pressure salesman. He answered all my question He went Excellent customer service. Chuck Dibble explained everything regarding leasing and was NOT a pressure salesman. He answered all my question He went over all the features of the car and let me take what time I needed to complete the sale More
by JUSTNANA5
August 02, 2019
Great This is the second vehicle I have purchased from Waite. I always feel like I’m dealing with family. They go out of their way to make sure your transpo This is the second vehicle I have purchased from Waite. I always feel like I’m dealing with family. They go out of their way to make sure your transportation needs are met. These aren’t just car salesmen, they are caring people. More
by Liplow11
Employees Worked With
July 30, 2019
Used Toyota purchase We like the reputation of the Waite Toyota dealership and the quality of the Toyota vehicles. We have purchased 4 vehicles from Jon and have always b We like the reputation of the Waite Toyota dealership and the quality of the Toyota vehicles. We have purchased 4 vehicles from Jon and have always been happy with the sale and service that we have received from him. I think they give a fair deal and we will plan on returning for future vehicle purchases. More
by Paul13605
Employees Worked With
July 27, 2019
Professional and personable service Jessica was very easy to work with. The whole car buying experience was easier than any I have ever experienced. I hope that when my car needs service Jessica was very easy to work with. The whole car buying experience was easier than any I have ever experienced. I hope that when my car needs service that it is as professional and personable as it was for the car buying experience. The car was detailed very well and I have no reason to believe that when I go in that other quality work will be done! More
by CDAUTOTE
Employees Worked With
