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Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 887 reviews
July 06, 2019
Super Friendly Dudes Looking Out These guys were super friendly, not pushy at all, knowledgeable people who were eager to help. They took the time to explain everything and were very These guys were super friendly, not pushy at all, knowledgeable people who were eager to help. They took the time to explain everything and were very respectful. More
by KERRY232323
Verified Customer
July 03, 2019
Great customer service!! From the moment we walked in and met our salesman Steve Malbouf, we were extremely happy. Steve took the time to listen to what we wanted versus what From the moment we walked in and met our salesman Steve Malbouf, we were extremely happy. Steve took the time to listen to what we wanted versus what we were looking at and found a way to get us into the "dream car" also known as Rav 4 LE. Steve even came in on his day off just so that we could pick up our car. We certainly will be recommending Waite Toyota to all of our friends. More
by snowdogs61
Employees Worked With
June 27, 2019
Excellent! We drove up from Utica and Matt Spencer, in his calm demeanor, met us at the door with the keys to the Tacoma. After a test ride, an evaluation of our We drove up from Utica and Matt Spencer, in his calm demeanor, met us at the door with the keys to the Tacoma. After a test ride, an evaluation of our trade, some back and forth, we settled on a price that we thought was very fair. Matt and the manager did not make us wait between offers. Matt would take our offer and was back in a minute or two. No messing around. The way business should be done. I highly recommend Waite Toyota and Matt Spencer and will definitely come back again. More
by Bob and Linda
Employees Worked With
June 25, 2019
Outstanding Service Since arriving in the North Country, I have purchased a 2018 Tundra TRD and a 2019 RAV4 Adventure from Waite Toyota- both from Jessica. The customer s Since arriving in the North Country, I have purchased a 2018 Tundra TRD and a 2019 RAV4 Adventure from Waite Toyota- both from Jessica. The customer service, sales proficiency, and maintenance knowledge within the dealership is hands down the best in the business. I have never owned a Toyota before, but I am now a Toyota owner for life. More
by BRANDON
Employees Worked With
June 24, 2019
Great Experience This is my families 7th car purchase from this dealership. We are never sorry we buy a Toyota - the is the second car we purchased from Jessica Allen This is my families 7th car purchase from this dealership. We are never sorry we buy a Toyota - the is the second car we purchased from Jessica Allen. She is great - she is is knowledgeable and I never feel pressured. They are true professionals at Waite Toyota. We have never been sorry we've purchased a vehicle from this dealership. The service staff is excellent - that is what keeps me coming back, time and again. More
by Tina19
Employees Worked With
June 24, 2019
Pretty good Sale was great. Only problem was the vehicle was not cleaned very well on the inside before pick up. Back wasn’t vacuumed out and there was dried cl Sale was great. Only problem was the vehicle was not cleaned very well on the inside before pick up. Back wasn’t vacuumed out and there was dried cleaner all over the doors and baseboards. It said the vehicle was rust checked, there are two bars infront of the back tires that Are very rusted looking. I will be bringing the car back to have those checked out. More
by MIGGSYMAE
Employees Worked With
June 23, 2019
Salesperson Steven Malbouf was terrific to deal with, he wasn't pushy at all, theres nothing more annoying to me than a pushy Salesperson.He was very pleasant and Steven Malbouf was terrific to deal with, he wasn't pushy at all, theres nothing more annoying to me than a pushy Salesperson.He was very pleasant and easy to deal with. More
by MHABEEB2
Employees Worked With
June 17, 2019
Another great experience from Waite Toyota This is my 3rd vehicle purchase from Waite Toyota. Their customer service has guaranteed that I’ll continue to be a repeat customer! Thanks again Je This is my 3rd vehicle purchase from Waite Toyota. Their customer service has guaranteed that I’ll continue to be a repeat customer! Thanks again Jessica Allen. More
by JENNIFER_CAPUTO
Employees Worked With
June 14, 2019
Best in Northern New York I've never relished car shopping, until I had two excellent experiences buying a Corolla for my son three years ago and a RAV4 just purchased from Wai I've never relished car shopping, until I had two excellent experiences buying a Corolla for my son three years ago and a RAV4 just purchased from Waite Toyota for myself. First of all, their vehicles seem much more fairly priced than the Toyota dealership in my town. Secondly, their inventory is large and impressive. Jessica was an amazing, friendly, knowledgeable, relaxed salesperson who made me feel very comfortable and went over and beyond in my estimation. I came looking for a specific vehicle to test drive, but ended up with what I really wanted but didn't know it! I recommend Waite Toyota to everyone. Thank you! More
by JSTEGGERT
Employees Worked With
Other Employees :
Don't recall the great salesman from three years ago, but he also was terrific.
June 07, 2019
First time buyers We are first time Toyota buyers who had a great experience at Waite Toyota!! Our salesman, Jon, was easy to work with and more than willing to answer We are first time Toyota buyers who had a great experience at Waite Toyota!! Our salesman, Jon, was easy to work with and more than willing to answer our many questions. Although we've only had our vehicle for a short period of time, we already see ourselves as repeat customers when it comes time to trade vehicles! More
by AJHARGRAVE
Employees Worked With
