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Waite Toyota

Watertown, NY

4.8
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 894 reviews

July 19, 2019

Great Experience! The knowledge of the people at Waite is wonderful. Jon did an excellent job answering my questions about my purchase. He told me to call if I needed More

by LKMORGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Waite Toyota responded

We hope you enjoy your new vehicle! Thank you for the review!

July 16, 2019

Traded for a new lease I have been dealing with Waite Toyota for almost 25 years, I think, and have always had a positive experience. The staff is always professional and c More

by KATHLEENBEATTIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Jul 22, 2019 -

Waite Toyota responded

We appreciate your continued business, and your review!

July 16, 2019

Great Service The Sales team was awesome. Jessica was really helpful with everything, from online through email communication, all the way up to when I went in to p More

by DAVIDHAMER173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Waite Toyota responded

We are glad you were satisfied with your experience. Thank you for your review!

July 15, 2019

Great overall experience Although I loved my 2014 Nissan Maxima, I realized after moving back to my hometown of Watertown from Atlanta, GA and also Florida that my car wasnt v More

by jables34432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Waite Toyota responded

We appreciate your business and the review!

July 14, 2019

2018 Lease Came looking for a used 4Runner, but Mr. Dibble was able to get me into a new 2018 4Runner. Chuck was up front about the costs, and did not pressure m More

by KMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble, Cheryl Robbins
Jul 15, 2019 -

Waite Toyota responded

Thank you for the review and your business!

July 12, 2019

lease Dale Pope has been a longtime, familiar, and helpful Waite person for me. Takes the time to listen and kept me up to date with my requests for anothe More

by tthldy48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Pope
Jul 15, 2019 -

Waite Toyota responded

Thank you for the review!

July 12, 2019

Waite Toyota or Waste my Time Toyota? Spent the entire day researching & getting my side of the deal together just to meet with Jon & him not even try to work with me on the vehicle price. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Keggins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Waite Toyota responded

While we appreciate your interest in our vehicle, unfortunately we were not able to meet your pricing request. While we always try to negotiate in good faith, we may not always be able to reach an agreeable number for both parties. We wish you the best in your vehicle search.

July 06, 2019

Super Friendly Dudes Looking Out These guys were super friendly, not pushy at all, knowledgeable people who were eager to help. They took the time to explain everything and were very More

by KERRY232323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Waite Toyota responded

We are glad your experience was a pleasant one! Thanks for the review.

July 03, 2019

Great customer service!! From the moment we walked in and met our salesman Steve Malbouf, we were extremely happy. Steve took the time to listen to what we wanted versus what More

by snowdogs61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Waite Toyota responded

We hope you enjoy your new RAV4! Thank you for the review!

June 27, 2019

Excellent! We drove up from Utica and Matt Spencer, in his calm demeanor, met us at the door with the keys to the Tacoma. After a test ride, an evaluation of our More

by Bob and Linda
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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