
Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Experience! The knowledge of the people at Waite is wonderful. Jon did an excellent job answering my questions about my purchase. He told me to call if I needed The knowledge of the people at Waite is wonderful. Jon did an excellent job answering my questions about my purchase. He told me to call if I needed any help, so when I dropped in he was most accommodating! I am thrilled with my new Corolla Hatchback! More
Traded for a new lease I have been dealing with Waite Toyota for almost 25 years, I think, and have always had a positive experience. The staff is always professional and c I have been dealing with Waite Toyota for almost 25 years, I think, and have always had a positive experience. The staff is always professional and courteous. I always receive a great deal and service is great after the purchase. Highly recommend them. More
Great Service The Sales team was awesome. Jessica was really helpful with everything, from online through email communication, all the way up to when I went in to p The Sales team was awesome. Jessica was really helpful with everything, from online through email communication, all the way up to when I went in to pick up my new truck. She answered every question and was very helpful and nice. More
Great overall experience Although I loved my 2014 Nissan Maxima, I realized after moving back to my hometown of Watertown from Atlanta, GA and also Florida that my car wasnt v Although I loved my 2014 Nissan Maxima, I realized after moving back to my hometown of Watertown from Atlanta, GA and also Florida that my car wasnt very practical in the snow. So I upgraded to a 2018 Toyota 4Runner. Exact trim that I wanted and exact color with very low miles. Just wish I could have negotiated a bit on the price and a few accessories that I was looking for that I'll have to add to it in the future. But so far so good. Brakes feel a little squishy to me but they still work. Wish they grabbed a little sooner. Otherwise I am extremely happy! More
2018 Lease Came looking for a used 4Runner, but Mr. Dibble was able to get me into a new 2018 4Runner. Chuck was up front about the costs, and did not pressure m Came looking for a used 4Runner, but Mr. Dibble was able to get me into a new 2018 4Runner. Chuck was up front about the costs, and did not pressure me into it. Just showed me the facts, and was able to accommodate what I was looking for. If you want a no hassle and friendly experience, Chuck is your salesman! I recently moved to SC, and my payments went up. When I called Toyota Finance Services department they were of no help and clueless, so I decided to call Waite Toyota's financing department and Cheryl was extremely helpful and ultimately helped me figure out why, which was due to an error on TFS department when speaking to them earlier in the week. More
lease Dale Pope has been a longtime, familiar, and helpful Waite person for me. Takes the time to listen and kept me up to date with my requests for anothe Dale Pope has been a longtime, familiar, and helpful Waite person for me. Takes the time to listen and kept me up to date with my requests for another lease program. Thanks Dale. More
Waite Toyota or Waste my Time Toyota? Spent the entire day researching & getting my side of the deal together just to meet with Jon & him not even try to work with me on the vehicle price. Spent the entire day researching & getting my side of the deal together just to meet with Jon & him not even try to work with me on the vehicle price. Not only did he refuse to put the time into working with me, but he insulted me & my friend saying he’s been selling vehicles longer than we’ve even been alive. He lied about the vehicle being certified when in reality they haven’t even taken it to be seen by their service department so it’s not even a certified vehicle yet - false advertising at its finest. So is this Waite Toyota or Waste my xxxxx time Toyota? F Jon. More
Super Friendly Dudes Looking Out These guys were super friendly, not pushy at all, knowledgeable people who were eager to help. They took the time to explain everything and were very These guys were super friendly, not pushy at all, knowledgeable people who were eager to help. They took the time to explain everything and were very respectful. More
Great customer service!! From the moment we walked in and met our salesman Steve Malbouf, we were extremely happy. Steve took the time to listen to what we wanted versus what From the moment we walked in and met our salesman Steve Malbouf, we were extremely happy. Steve took the time to listen to what we wanted versus what we were looking at and found a way to get us into the "dream car" also known as Rav 4 LE. Steve even came in on his day off just so that we could pick up our car. We certainly will be recommending Waite Toyota to all of our friends. More
Excellent! We drove up from Utica and Matt Spencer, in his calm demeanor, met us at the door with the keys to the Tacoma. After a test ride, an evaluation of our We drove up from Utica and Matt Spencer, in his calm demeanor, met us at the door with the keys to the Tacoma. After a test ride, an evaluation of our trade, some back and forth, we settled on a price that we thought was very fair. Matt and the manager did not make us wait between offers. Matt would take our offer and was back in a minute or two. No messing around. The way business should be done. I highly recommend Waite Toyota and Matt Spencer and will definitely come back again. More