Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
886 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 886 reviews
January 16, 2019
Steve Rocks Fast, super friendly and all around great service. Steve hooked it up with financing and gave us great deal on out trade in. We will be coming back to Fast, super friendly and all around great service. Steve hooked it up with financing and gave us great deal on out trade in. We will be coming back to Waite Toyota for our next vehicle when the time comes. The 2019 Toyota Highlander Limited is a great vehicle. More
by martinpitrik
Verified CustomerEmployees Worked With
January 07, 2019
car purchase made easy Have been dealing with Chuck Dibble now for over 10 years. I realize his main goal is to sell automobiles, however when you dealing with him you real Have been dealing with Chuck Dibble now for over 10 years. I realize his main goal is to sell automobiles, however when you dealing with him you really wouldn't know that. Makes everything very comfortable and is not in a hurry. More
by PBEST4
Employees Worked With
Charles Dibble
January 04, 2019
Quick, pleasant and professional. This is the second vehicle purchased from the Waite dealership. We were treated with courtesy and a reasonable negotiation. Any questions we asked abo This is the second vehicle purchased from the Waite dealership. We were treated with courtesy and a reasonable negotiation. Any questions we asked about the vehicle and warranty were explained in depth. The vehicle was clean and was presented with a full tank of gas as well as numerous free oil changes. Highly recommend John Keggins as a salesman. More
by JOHNT.KUSS
Employees Worked With
January 03, 2019
Awesome experience It was an awesome experience, I went looking for a particular car and got it. Matt Spencer's professionalism was far superior than any salesman I have It was an awesome experience, I went looking for a particular car and got it. Matt Spencer's professionalism was far superior than any salesman I have dealt with in the past. He went above and beyond and his customer service and satisfaction was his main focus. I would recommend him and Waite Toyota to everyone. Matt went through everything thoroughly including the deal and price and explained everything. Again, Matt Spencer was a blessing to have someone so concerned about my needs and wants in a vehicle and gave the best deal not only for my car but for the new one! More
by DJDUELL
Employees Worked With
January 03, 2019
Good service. Our salesman was very good with communication and things moved along very swiftly, which is important to us. He listened to what we wanted, and made i Our salesman was very good with communication and things moved along very swiftly, which is important to us. He listened to what we wanted, and made it happen as soon as was possible, which helps keep the purchase exciting. Very pleased with our first Toyota! More
by STORMVALLEY
Employees Worked With
December 31, 2018
Excellent sales experience Chuck Dibble was very helpful when it was time to get a new lease for me. He patiently ran numbers for a few different vehicles until we finally found Chuck Dibble was very helpful when it was time to get a new lease for me. He patiently ran numbers for a few different vehicles until we finally found the right lease for my family. I love my new 2019 Highlander and the family feeling at Waite’s. More
by DGBROSE
Employees Worked With
Darrick Pleskach , Charles Dibble
December 18, 2018
Patient I gave the rating because the one who always helps me is always just so patient and doesn't let me go without making fully sure that I understand what I gave the rating because the one who always helps me is always just so patient and doesn't let me go without making fully sure that I understand what is going on. More
by KRAZYISTME
December 08, 2018
Great experience.... AGAIN! After wrecking my first car that I purchased through Waite, I needed a vehicle ASAP. While I wasn't able to get approved to be financed through Toyota After wrecking my first car that I purchased through Waite, I needed a vehicle ASAP. While I wasn't able to get approved to be financed through Toyota, I was given a possible solution that could help me in getting the vehicle I wanted. That suggestion helped, and within 48 hours of getting the check from my bank, I was able to drive away in my new vehicle. Thanks for the great service! More
by MARTELLOOMIS
December 04, 2018
A low key business transaction. No pressure. Matt Spencer was very professional and answered my question in a helpful way. My wife hates shopping for car. However, working with Matt made the exp Matt Spencer was very professional and answered my question in a helpful way. My wife hates shopping for car. However, working with Matt made the experience acceptable. More
by MIFLO69
Employees Worked With
December 02, 2018
Over all very nice. Jessica Allen was there when she said she would be. Did take care of the concerns we had. ( but only time will tell with one of them? ) She went out Jessica Allen was there when she said she would be. Did take care of the concerns we had. ( but only time will tell with one of them? ) She went out of her way to help us. My daughter is happy with her used vehicle. Overall they did better then the other dealers on price But for myself I still think the dealership could have done a little bit better on the price. Yes they have to make money. More
by STONERICH16
Employees Worked With
