Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
888 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 888 reviews
May 30, 2018
Great experience! Steve was great to work with. He offered quality and efficient service without being pushy. I was offered a fair trade in price and a great price on Steve was great to work with. He offered quality and efficient service without being pushy. I was offered a fair trade in price and a great price on the used vehicle I purchased. I highly recommend working with Steve. More
by AStickel
Employees Worked With
May 29, 2018
Easy and very friendly Cannot say enough about Waite Toyota...great place and our sales person Jessica Allen is absolutley the best. Great place to do business friendly nic Cannot say enough about Waite Toyota...great place and our sales person Jessica Allen is absolutley the best. Great place to do business friendly nice. More
by TOMD3
Verified CustomerEmployees Worked With
Other Employees :
Jessica Allen, Matthew Spencer
May 29, 2018
2nd vehicle purchased Purchased vehicle at waites 5 years ago , and 2nd one this year .we drive 60 miles when there is Toyota dealer in Potsdam , waites sales staff friendl Purchased vehicle at waites 5 years ago , and 2nd one this year .we drive 60 miles when there is Toyota dealer in Potsdam , waites sales staff friendly and knowledgeable,at Potsdam dealership no one in sales ever talks with you , definetly will buy next Toyota at waiters More
by EBL in canton
Employees Worked With
May 27, 2018
Always great service I have never had a bad experience with the service department. They are friendly and knowledgeable. When I wait while my car is being serviced , it’s I have never had a bad experience with the service department. They are friendly and knowledgeable. When I wait while my car is being serviced , it’s never been longer than predicted. They never Check filters and fluid levels which I greatly appreciate. I have no reason to take my car elsewhere. More
by ALDENMD
Employees Worked With
Dan Perry
May 27, 2018
Daughters first car perfect deal I trusted the Waite family with putting my daughter in her first car. Let's just say the Rav 4 they put her in is a safe platform with a great warrant I trusted the Waite family with putting my daughter in her first car. Let's just say the Rav 4 they put her in is a safe platform with a great warranty. Jess is the best sales person you could ever want. Easiest process and delivery you could ask for. Thanks again Waite Toyota and my family will continue to buy your great vehicle. More
by Doccruz
Employees Worked With
May 27, 2018
Over all Experience My overall experience was great, except when I have to have a cosigner sign some paperwork; which I understand. The paperwork had to be mailed to him My overall experience was great, except when I have to have a cosigner sign some paperwork; which I understand. The paperwork had to be mailed to him, when the paperwork was returned, I was unable to get the vehicle the same day the mail was return something about in proper paperwork More
by MLONG047
Employees Worked With
May 26, 2018
Best ever car experience My third lease with Waite Toyota and I’m ecstatic. Just when I think I can’t be happier, Jessica finds a way to make it a more memorable experience. S My third lease with Waite Toyota and I’m ecstatic. Just when I think I can’t be happier, Jessica finds a way to make it a more memorable experience. She always goes above and beyond to make her customers happy. That’s why I won’t buy from anyone else, though all the sales, finance, and service associates are wonderful. Always professional, knowledgeable, and personable. ?? ?? 🌟 ?? ?? More
by KJEWELRYDESIGN
Employees Worked With
May 26, 2018
Friendly staff and easy place to do business with. Recently purchased our second Toyota from Waite Toyota. Staff is friendly, Chuck was great to work with again. No pressure and answered questions in Recently purchased our second Toyota from Waite Toyota. Staff is friendly, Chuck was great to work with again. No pressure and answered questions in a timely manner when I had them. I have also had most of my service work done here with my 4 year old RAV4. Service Manager Dan is also great to work with, and helped me out with resolving an issue quickly last year. More
by BVARGA1749
Employees Worked With
Charles Dibble
May 25, 2018
courteous and professional servie good experience with service staff and advisor. that sums it up. would recommend you not require 25 words for an evaluation. would recommend Waite's a good experience with service staff and advisor. that sums it up. would recommend you not require 25 words for an evaluation. would recommend Waite's and have done so in the past More
by teboxberger
Employees Worked With
bev, taylor, dan
May 22, 2018
Kind, Professional Atmosphere Dale Pope and the Waite Toyota staff are top notch! What a wonderful experience! Buying a car can be very time consuming and exhausting, but not at W Dale Pope and the Waite Toyota staff are top notch! What a wonderful experience! Buying a car can be very time consuming and exhausting, but not at Waite Toyota. More
by jrs2gds
