First of all, when I walked into the place, Alex greeted us and when we told him what car we came for, they told us here is the keys and feel free to check out the car while you wait; you're not obligated to buy anything if you don't like it. Right then and there, they won me over. There were about 3 guys but the place was crazy busy and they were really good at balancing the traffic. We ended up getting a vehicle with them and the service was fast and exceptional. We got to test drive prior and once we decided to go forward, the paperwork was fast and efficient. Alex explained everything and was very informative. He also helped us get a better rate than the original one and our monthly payments were even lower!! They work with credit unions and was very educated about the process. I went to the place on a Wednesday evening and by Thursday evening, the car was ready for pick up! I was super amazed at how fast they worked! I have nothing but good raves for wakefield auto. Thanks so much for my new used car!! I cannot ask for a better service!