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Waldorf Ford
Waldorf, MD
192 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 192 reviews
February 14, 2022
The service team resolved a complex intermittent four wheel drive issue. They put in the extra time to make certain they had the correct cause and didn't just focus on the obvious symptoms. wheel drive issue. They put in the extra time to make certain they had the correct cause and didn't just focus on the obvious symptoms. More
by charles.mccollister
Employees Worked With
Dave Bell, 770
January 30, 2022
Had an appointment for an oil change, I also had another concern with the check engine light being on. The oil change and other concern was taken care of in a timely manner while I waited. Very good custome concern with the check engine light being on. The oil change and other concern was taken care of in a timely manner while I waited. Very good customer service on this visit. More
by Equipmech3
Employees Worked With
David Bell was the service manager, not sure what mechanics name was.
October 09, 2021
The gentleman that helped me was seated at the front as you come in the service entrance on the left. He was very pleasant worked on my recall notice and when that was done he said he had found another rec you come in the service entrance on the left. He was very pleasant worked on my recall notice and when that was done he said he had found another recall that wasn’t done and took care of that also. Very helpful and diligent man! More
by Lmmrongowius
Employees Worked With
Service associates
