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Waldorf Ford

Waldorf, MD

4.3
168 Reviews

2440 Crain Hwy

Waldorf, MD

20601

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Showing 168 reviews

April 29, 2024

Recently purchased a 2021 Ford Explorer xx. The experience was great.Easy and fast. Would recommend 100% More

by Jbeast76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Orellana
April 28, 2024

Friendly, helpful, good experience Will by there again. Nice show room, clean, easy to get to More

by vghnblckmgc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Degrandcourt
April 18, 2024

My experience with the sales department was great. My experience with the finance department was questionable, as I was not given a favorable financing rate having a credit score over 760!! Felt like More

by thomasgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Pyatt
April 15, 2024

Love the Car . Very happy with the service and care of your top notch sales team . I give you a Five Star rating and more The car is exactly as you promised . More

by Robert Metzger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEONTA' TAYLOR
April 13, 2024

I had an easy and positive experience purchasing with this dealer. They were friendly and responsive. More

by Purchaser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
March 29, 2024

Great place to buy your next vehicle. The friendly and professional staff got me back on the road fast in a great truck. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mason, Pouya,Leo
March 27, 2024

I don’t have any words at the moment I’m still waiting on my vehicle to be serviced and given back to me. More

by Justin_devoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dontez
March 22, 2024

They changed the deal after paperwork was signed. Would not buy from them EVER again More

by Falk150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric DeGrande
Mar 30, 2024 -

Waldorf Ford responded

We're sorry to hear about your poor experience with Waldorf Ford. If you could please provide further details about your specific situation, we would greatly appreciate it. We value feedback from our customers and strive to continuously improve our services. Please reach out to Mert or Ali at 301-843-2400 at your convenience. Thank you for bringing this to our attention. We hope to have the opportunity to make things right with you in the future

March 15, 2024

flawless process from start to finish. No haggle on the price on trade in! One of the quickest car buying experiences I have ever had More

by viper1000msr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pouya Fanaeian, Joe Messina
March 14, 2024

The worst car purchase experience in my life. I purchased a used truck and paid cash, but had to wait two hours for the finance department to accept payment. The truck needed some body work done, More

by bsjax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennier, Malik, Alistair, Peter
Mar 26, 2024 -

Waldorf Ford responded

We're sorry to hear about your experience at Waldorf Ford. That definitely doesn't sound like the level of service and attention to detail that we strive for. We will make sure to address these issues with our sales and finance teams and work towards improving our processes to ensure this doesn't happen again. We apologize for any inconvenience or frustration this may have caused you. If there is anything else we can do to assist, please don't hesitate to reach out. We value your feedback and always look for ways to improve our customer experience.

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