Waldorf Ford
Waldorf, MD
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My experience with the sales department was great. My experience with the finance department was questionable, as I was not given a favorable financing rate having a credit score over 760!! Felt like My experience with the finance department was questionable, as I was not given a favorable financing rate having a credit score over 760!! Felt like the Dealership uses banks with higher rates for certain people of a certain color. NOT HAPPY!!! More
Love the Car . Very happy with the service and care of your top notch sales team . I give you a Five Star rating and more The car is exactly as you promised . Very happy with the service and care of your top notch sales team . I give you a Five Star rating and more The car is exactly as you promised . Best car deal ever. Respectfully Robert Metzger 2016 Taurus SHO More
flawless process from start to finish. No haggle on the price on trade in! One of the quickest car buying experiences I have ever had No haggle on the price on trade in! One of the quickest car buying experiences I have ever had More
The worst car purchase experience in my life. I purchased a used truck and paid cash, but had to wait two hours for the finance department to accept payment. The truck needed some body work done, I purchased a used truck and paid cash, but had to wait two hours for the finance department to accept payment. The truck needed some body work done, so they gave me a loaner car. When I arrived at the dealership to get the loaner car. I was told that my truck would be ready in 30 minutes. Thirty minutes later I was told that my truck would be ready in two hours. Two and one-half hours later I was told that my truck would not be ready until the next week. When I called four times to check on the status of my truck no one in the dealership knew what was going on. I left two voice mail messages and no one called me back. When I finally picked up my truck they told me that everything was ready, but didn't have the sales paperwork ready for me, the title wasn't provided, the temporary tags weren't on the truck, and the gas tank wasn't full. I will never go back to this dealership. More