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Waldorf Ford
Waldorf, MD
188 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 188 reviews
October 25, 2022
Even though it took 3 weeks to get an appointment with this dealership. I was unable to get a response from any other dealership in the area. They kept my car for a month and basically kept me aware of al this dealership. I was unable to get a response from any other dealership in the area. They kept my car for a month and basically kept me aware of all of the things that needed to be done. My mustang came back to me running like new after being sitting outside for 2 years. More
by ramay80
Employees Worked With
Eric
October 09, 2022
Received the same top-notch service I have come to expect every time they service my vehicle. Service Advisor ( Dave Bell ) has been our advisor since we bought the truck new. He is # 1 in my book! every time they service my vehicle. Service Advisor ( Dave Bell ) has been our advisor since we bought the truck new. He is # 1 in my book! More
by speedh
Employees Worked With
Dave Bell
September 23, 2022
Service folks here have been helping me for 14 years with professional, courteous and competent service and I highly recommend Dave bell and Craig as service technicians!! professional, courteous and competent service and I highly recommend Dave bell and Craig as service technicians!! More
by JEberle
Employees Worked With
Dave,Craig
September 08, 2022
I can say that Ford of Waldorf were on point in their customer service and met my needs. The sales person was pleasant and didn’t give up reaching out to me. The Manager was also very accommodating in ma customer service and met my needs. The sales person was pleasant and didn’t give up reaching out to me. The Manager was also very accommodating in making me a satisfied customer. I’m delighted with my purchase. More
by Geraldine Bethea
Employees Worked With
Mr. CJ, Salesman and Mr. Thomas, Manager and Ms Jacky, Finance
September 06, 2022
Everything went well, from scheduling multiple recall notices and regular service, status updates from my service advisor, Mr. Bell, and the actual service. I appreciate the outstanding service I receive notices and regular service, status updates from my service advisor, Mr. Bell, and the actual service. I appreciate the outstanding service I received. More
by Pam T.
Employees Worked With
David Bell
