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Waldorf Ford
Waldorf, MD
192 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 192 reviews
September 08, 2022
I can say that Ford of Waldorf were on point in their customer service and met my needs. The sales person was pleasant and didn’t give up reaching out to me. The Manager was also very accommodating in ma customer service and met my needs. The sales person was pleasant and didn’t give up reaching out to me. The Manager was also very accommodating in making me a satisfied customer. I’m delighted with my purchase. More
by Geraldine Bethea
Employees Worked With
Mr. CJ, Salesman and Mr. Thomas, Manager and Ms Jacky, Finance
September 06, 2022
Everything went well, from scheduling multiple recall notices and regular service, status updates from my service advisor, Mr. Bell, and the actual service. I appreciate the outstanding service I receive notices and regular service, status updates from my service advisor, Mr. Bell, and the actual service. I appreciate the outstanding service I received. More
by Pam T.
Employees Worked With
David Bell
September 04, 2022
The 2nd time was just as amazing as the 1st checkout CJ At Waldrof Ford the entire team provided excellent customer service from start to finish and was able to work the deal I wanted so if your looking fo At Waldrof Ford the entire team provided excellent customer service from start to finish and was able to work the deal I wanted so if your looking for new vehicles this is the place salute to the entire team !! More
by BIGWHEELZTV
Employees Worked With
CJ Giles
August 31, 2022
Needed someone to check a flat tire and Dave took care of my car in the service department. They plugged my tire and called me for pick up. This is my fifth Ford from this dealership and they are awesome. my car in the service department. They plugged my tire and called me for pick up. This is my fifth Ford from this dealership and they are awesome. More
by Day Family
Employees Worked With
Dave
August 24, 2022
Do Not pre order anything from Waldorf Ford or any other dealerships they own! The Cody Family! Thomas Cody “owners son” will sell your vehicle to someone else without thinking twice. He has trained his sal dealerships they own! The Cody Family! Thomas Cody “owners son” will sell your vehicle to someone else without thinking twice. He has trained his salemen to act unethically! This happened to me and I was following the car within the day of arrival. Stay away from these people! More
by Mmills818
Employees Worked With
Thomas Cody, Patrick (Manager) & Deondrae D Taylor
August 17, 2022
Notifications before unscheduled work was performed was appreciated. Vehicle was returned when promised. Thanks for the exterior was. Dave was very polite and professional. appreciated. Vehicle was returned when promised. Thanks for the exterior was. Dave was very polite and professional. More
by Anacostia59
Employees Worked With
Dave Bell
