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Waldorf Ford

Waldorf, MD

4.0
192 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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2440 Crain Hwy

Waldorf, MD

20601

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Showing 192 reviews

September 20, 2022

Very nice and polite, didn't take to long to close the deal, Tony and Tony great job More

by Slim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Tony
Oct 11, 2022 -

Waldorf Ford responded

Hi Slim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 17, 2022

Staff was friendly and very helpful. My car was fixed in record time. I definitely recommend More

by Tosin B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rowand
Nov 09, 2022 -

Waldorf Ford responded

Tosin B., we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

September 08, 2022

I can say that Ford of Waldorf were on point in their customer service and met my needs. The sales person was pleasant and didn’t give up reaching out to me. The Manager was also very accommodating in ma More

by Geraldine Bethea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. CJ, Salesman and Mr. Thomas, Manager and Ms Jacky, Finance
September 06, 2022

Everything went well, from scheduling multiple recall notices and regular service, status updates from my service advisor, Mr. Bell, and the actual service. I appreciate the outstanding service I receive More

by Pam T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bell
September 04, 2022

The 2nd time was just as amazing as the 1st checkout CJ At Waldrof Ford the entire team provided excellent customer service from start to finish and was able to work the deal I wanted so if your looking fo More

by BIGWHEELZTV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Giles
August 31, 2022

Needed someone to check a flat tire and Dave took care of my car in the service department. They plugged my tire and called me for pick up. This is my fifth Ford from this dealership and they are awesome. More

by Day Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
August 24, 2022

Do Not pre order anything from Waldorf Ford or any other dealerships they own! The Cody Family! Thomas Cody “owners son” will sell your vehicle to someone else without thinking twice. He has trained his sal More

by Mmills818
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Cody, Patrick (Manager) & Deondrae D Taylor
August 22, 2022

They are a dealership when they have your parts. The amazing thing is they will try to Please. More

by stevensonc76
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eric
August 20, 2022

The process from test driving to purchasing my truck pleasant, quick, efficient. My sales person Ray was very personable and knowledgeable. More

by tlrmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
August 17, 2022

Notifications before unscheduled work was performed was appreciated. Vehicle was returned when promised. Thanks for the exterior was. Dave was very polite and professional. More

by Anacostia59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bell
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