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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews
Call Service Center (301) 843-8700

4,215 Reviews of Waldorf Honda - Service Center

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August 23, 2024

Mr. Dixon provided exemplary service regarding the maintenance needed for my car for upcoming trip. More

by JCRITTER118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Everyone was nice and friendly. Unfortunately the service manager had to explain that they were understaffed and would be unable to look at my suspension. Ended up only getting an o More

by RINGEL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. I am so sorry about last week being under staffed. We are getting back to full staff with 2 techs coming back from illness and 1 getting out of the hospital. Please give me a call so we can get you back in to inspect your suspension. My direct line to my office is 240-427-1544. Thank you so much we appreciate you and have a blessed day.

August 23, 2024

Brought in a car for an issue no communication Did not let us know how much it would be if not covered by Warranty problem was not resolved More

by FLORAR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Deavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. I am sorry to hear about your unpleasant experience with us. Customer service is our number 1 goal. Please feel free to contact me at 240-427-1544. I appreciate you and would like to hear from you. Thank you and have a blessed day.

August 23, 2024

Would like to speak with service manager. Highly disappointed that after spending a large sum was back within a week for more items that weren’t noticed??? More

by BDELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. I am very sorry to hear about your unpleasant visit with us. Customer service is our number 1 goal. Please feel free to call me at 240-427-1544 this is my direct line to my office. Thank you we appreciate you and look forward to speaking with you.

August 22, 2024

Bernard was polite and helpful and displayed excellent customer service. The day of my visit there was an extremely longer than average wait time and he was courteous and came to check on me and apologize More

by Denise Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Waldorf Honda responded

Hello Denise, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

Great customer service and always make sure my vehicle is in tip top shape. Everyone is nice More

by ALICECIACOLEBAKER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 20, 2024

I had a good experience with this dealer at purchase and every time since. Have only had to bring my car in once. No major problems so far. More

by Giuce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Diagnosed complex problem correctly and fixed it. Did a good job, because all symptoms gone. Ok? More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 19, 2024

The employees kept me updated about what services were needed for my vehicle and what options were available. More

by Jtalks99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 19, 2024

Very friendly customer service and very professional service technicians. Explained what was need for future work More

by Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Waldorf Honda responded

Hello Watson, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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