3,797 Reviews of Waldorf Honda - Service Center
Great service! Tony Resse was Awesome! Service has always been great! Sales hoever... I purchased a Honda Pilot less than two years ago off the lot. It jumped.timin Tony Resse was Awesome! Service has always been great! Sales hoever... I purchased a Honda Pilot less than two years ago off the lot. It jumped.timing in VA in route back to MD from my Aunt's Homegoing Celebration in NC. It was towed to a Honda dealership in Chester County. They offered me $300 and then $600 😂. I asked before purchasing the Pilot if the timing belt had been changed. I was told "yes". I was later informed that it was the serpentine belt, post purchase. First instance of a negative with any of the dealerships in decades. It happens... but I'll still a fan of you guys. More
Always courteous service from Tony. I like the way the service manager always comes out and introduces himself and offers any assistance he can give. I like the way the service manager always comes out and introduces himself and offers any assistance he can give. More
Service is awesome. Tony Resse is phenomenal! For over 15 years, I've been a faithful customer. Only one bad experience. I purchased a 2009 Honda Pilot from the dea Tony Resse is phenomenal! For over 15 years, I've been a faithful customer. Only one bad experience. I purchased a 2009 Honda Pilot from the dealership. In less than two years it jumped.timing when we were coming back from NC. It was towed to a Honda dealership in Chester County VA. They offered me $600 😃. I asked if the timing belt had been changed and was told "yes". Post purchase, I was told that it was the serpentine belt... It happens. More
Great customer service. The wait was not long. Everyone was courteous, polite and friendly. I would recommend this service center. The wait was not long. Everyone was courteous, polite and friendly. I would recommend this service center. More
Bernard is the best. He truly is the benchmark that others should follow. He is thorough when discussing repairs. He has sent me text messages/pictures to show me what He truly is the benchmark that others should follow. He is thorough when discussing repairs. He has sent me text messages/pictures to show me what is going on or taking me in the back so the technician can show me the problem. Things like this keep us coming back. I always request Bernard because I don't feel like I'm being taken when something needs to be fixed. Bernard don't ever change your customer service talents! Thank you More
Robyn was very kind, professional and kept me updated on the status of my car. the status of my car. More
If you buy Toyota yes, any other brand no. I bought Honda. I had to go to Honda Service center I bought Honda. I had to go to Honda Service center More
It very nice guys in attention at customer,ubication comfortable,help in everything,be back for my nex car,thanks . comfortable,help in everything,be back for my nex car,thanks . More
Service was outstanding from scheduling to complete finish. The waiting area is great for continued work while waiting. finish. The waiting area is great for continued work while waiting. More
Mr Hersh was friendly and professional. He explained everything clearly and there were no surprises. Excellent experience! He explained everything clearly and there were no surprises. Excellent experience! More