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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,216 Reviews

4,216 Reviews of Waldorf Honda - Service Center

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October 26, 2023

Very helpful and responsive to our needs. Will work with us to get our repairs scheduled at convenient times. More

by SFARBEAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Justin was an amazing and very helpful! I’ve had to come back multiple times and he was very patient with me! More

by TLBENNETT07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 25, 2023

Justin was very helpful throughout my visit and provided excellent service while I was at Waldorf Honda. More

by LPD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 25, 2023

They always make you feel comfortable. I have been dealing with them since I purchased a car there in 2004. I now have a 2017. & will continue to bring my vehicle there for service. More

by LisaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

I appreciate Tony who partners with me to keep my vehicle in a high performance status with a focus on safety. More

by HOPE.ALLEN4328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Enjoyed working with this dealership because everyone was efficient from start to finish. My advisor, Justin, was informative, friendly and very personable. More

by NJMUSICMAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (service dept)
October 24, 2023

Justin provided awesome customer service--prompt and attentive. He communicated well and was very courteous. More

by THEPRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
October 24, 2023

The employees seem nice but the service isn't. Took the vehicle in with one issue came out with another. Then also got bad estimated cost. More

by jmhussie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, Chris
Oct 24, 2023 -

Waldorf Honda responded

Hello this is John Quillin I am the Service Director here at Waldorf Honda. Our goal is for everyone to have a pleasant service experience with us. I am sorry we fell short of reaching that goal during your recent visit. Please call me at 301-843-8700 to discuss the issue. I appreciate your business and look forward to speaking with you.

October 23, 2023

The customer service was exceptional. The did a diagnosis on my 20 year old Honda and did some minor repairs. My car has never run better. More

by Ecwalker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
October 23, 2023

like I said before you guys told me, I needed an induction service that I had previously pay for two months in advance and receive the services. He told me that my oil was black and it was not tell More

by tiffanybrown2013.tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Wheaton
Oct 23, 2023 -

Waldorf Honda responded

Hello this is John Quillin I am the Service Director here at Waldorf Honda. I am sorry you had a bad experience on your last service. Please call me when you can at 301-843-8700 so that we may discuss your last visit with us. My goal is for every service visit to a pleasant experience. Thank you very much I look forward to speaking with you.

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