Back

Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

Sort by
August 03, 2022

Great fast efficient service CB lean environment courteous staff staff great overall experience here thanks More

by MRMICHAELARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Satterwhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter, Jason Ruslander
July 31, 2022

Robyn provided outstanding customer service. She was professional, knowledgeable, and listened to all of my concerns. Also, I am very satisfied with the repairs that were completed. More

by TOMEKA717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

The tech was very welcoming and very professional and the service didn’t take long More

by DAVIES5673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Satterwhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

It’s a pretty updated dealership, staff is kind and its facility is nice for the customers. More

by Heliberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Great service! Had major maintenance of timing belt etc done. Bernard Dixson always makes sure everything runs smoothly always a pleasant hassle free experience. More

by VCKVRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Wheaton is always so sweet.
July 27, 2022

Have been customer of Waldorf Honda for 22 years. Great service with a smile. Cannot be beat. Simply the best! Thank you! Bernard Dixson fantastic. Donna Wheaton great asset. Thank you. More

by bobbybounds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Has no issues with my visit or scheduling an appointment. Overall my visit was pretty good. More

by WHIT.CAMA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2022

The check in was great. No wait time. I had an appointment, so I thought my wait time for repair was a little longer than I expected. Everyone was very nice. More

by RGCARROLL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stormy Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

The service center was able perform service on my vehicle in a timely manner. The team was very kind and helpful. More

by micmoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Satterwhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Terrible experience! Scheduled an appointment with Ashley on Tuesday (19 July) for a Friday (22 July) appointment for a leaking coolant. Arrived on time and only to be t More

by rokugatsu92
Recommend Dealer
No
Employees Worked With
Ashley
Jul 25, 2022 -

Waldorf Honda responded

Thank you for your remarks about your experience. We are disappointed to hear that your experience working with our Service Team was not a good one. Our Service Director would very much appreciate the opportunity to speak with you directly regarding your visit. Please reach out to Jason Ruslander directly at your convenience at 301-843-8700. Thank you.

Jul 28, 2022 -

rokugatsu92 responded

Not sure what else you can do for what already happened. It's done and I already had the costly repair and service done at another Honda dealer. Didn't even have to make a lousy appointment and a 2022 CRV loaner was provided until the vehicle was ready for pickup.

...
185
...