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Waldorf Honda - Service Center

Waldorf, MD

4.6
3,788 Reviews

3,788 Reviews of Waldorf Honda - Service Center

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May 07, 2024

Worst customer service. I have tune up and oil change. After tune up, i am observing weird things. Fuel consumption is not consistent. I don’t how to explain. But car is not More

by M0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service director here at Waldorf Honda. Customer service is our # 1 goal. I am sorry to hear about your unpleasant experience. Please call me when you can at 240-427-1544. Thank you I look forward to speaking with you.

May 07, 2024

I am happy for Honda service and Tony was very helpful for all my question More

by BNAGALES19073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2024

Always great customer service. Appys are easy to get usually at a time convenient to me More

by PAULEYSHIRLEY144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2024

Service greeter was polite. Service was unusually quick that day. Car is working all right so far. More

by DEBORAHINGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 06, 2024

Bernard was excellent and Tony actually helped save me some money by showing me what can be done as opposed to ordering a part. More

by TYRONE.SMITH41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Waldorf Honda responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 06, 2024

My car has been in 3x , for an ac issue. Multiple new parts. Still does not work properly. Have to find time again to bring it in. I’m hopeful they will finally provide a rental car for our More

by quentvannq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
May 06, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. I am sorry to hear about frustrating experience with your A/C. Customer service is our number 1 goal. Please give me a call at your convenience 240-427-1544. Thank you we appreciate you.

May 05, 2024

Service is always available. Good customer service. Informative on items to be fixed at next service. More

by IRISMURPHYJONES6
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2024

It was really quick only thing I wish they would have did was check my oil .to see if I was low because they check for oil leaks .But not my oil and I found out that I been driving my truck with no oil in it More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Waldorf Honda responded

Hello Lisa, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to The Management Team at 301-843-8700 when you have a chance. Thank you, and we look forward to hearing from you.

May 05, 2024

The experience was worth it and I would recommend it to my friends in the future More

by jeremyjohn009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

May 04, 2024

The workers keep me informed on what I need regarding vehicle repairs and recommendations on the next service More

by DAWNGORDONA426344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Waldorf Honda responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!