Waldorf Honda - Service Center

I arrived at the service facility about ten minutes earlier than my appointment and was greeted immediately by a cheerful lady attendant. Within a minute I was speaking with service manager Robert Her earlier than my appointment and was greeted immediately by a cheerful lady attendant. Within a minute I was speaking with service manager Robert Hersh. He prepared the service order for my 2019 Odyssey Van's 30K mile service and 3 recall corrections. The customer waiting area was clean and comfortable as well as compliant with COVID-19 social distancing restrictions. I was expecting a longer than usual wait for completion of work associated with the 3 recall corrections. I was pleasantly surprised when Robert came for me much sooner than expected. He explained the bill and I was pleasantly surprised to find the costs of all the maintenance work including replacements of the engine air filter and the cabin air filter were covered by the Waldorf Honda maintenance agreement that was purchased with the Van. Thank you for the pleasant experience. More

Tony was so helpful answering all of my questions and thoroughly explained all of my options. I trust we are getting quality service. Everyone in service is friendly as well! thoroughly explained all of my options. I trust we are getting quality service. Everyone in service is friendly as well! More

Everyone was very helpful while my car was being serviced. They even helped me find my car in the lot when I went to pick it up. serviced. They even helped me find my car in the lot when I went to pick it up. More

Robert was professional and kept me informed of the progress. When the service technicians discovered an unexpected problem with my vehicle, Robert explained my options and scheduled me for a return v progress. When the service technicians discovered an unexpected problem with my vehicle, Robert explained my options and scheduled me for a return visit the next day. A great experience all the way around. More

Tony was able to fit me into his busy and tight schedule when I just drove in and was able to resolve my van issues before the time he had estimated. Satisfied with work done! when I just drove in and was able to resolve my van issues before the time he had estimated. Satisfied with work done! More

Bernard demonstrates exemplary customer service, professionalism, and competence. he is my "go-to" person for assurance that my vehicle will be taken care of properly. Kudos to Bernard, and also t professionalism, and competence. he is my "go-to" person for assurance that my vehicle will be taken care of properly. Kudos to Bernard, and also to Waldorf Honda for having such an excellent employee. More

I had a slow leak in one of my tires, I was approached by Tony Reese. He took care of the problem and I git my car back within minutes. Tony Reese. He took care of the problem and I git my car back within minutes. More

As always great service. Robert was there for me with a transmission issue and was able to get Honda pay for the repair. What a blessing!! Shirley transmission issue and was able to get Honda pay for the repair. What a blessing!! Shirley More

Benard is awesome and I love that he takes good care of me every time I come!!!! He is very patient and is fully knowledgeable! me every time I come!!!! He is very patient and is fully knowledgeable! More

Great service, Tony was professional and personable . The work was completed in a short amount of time and Tony keep me updated on the status of my vehicle. work was completed in a short amount of time and Tony keep me updated on the status of my vehicle. More