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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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July 20, 2020

Everything worked out well. My rep was attentive and provided good service and called when everything was ready. No issues, would recommend again to others. More

by TROTTERM.BRITTANY
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

The service was fairly quick so I didn't have to wait long. The car runs great, there was a slight problem, but Brad made sure everything was taken care of. Thanks for being calm and patient with me. You More

by eapoole65
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Welch, Chuck Carter, Jason Ruslander
July 20, 2020

Outstanding, top notch Great staff, scheduling, advising etc. Over and above effort by service advisors. Made every effort to accommodate logistics (loaner car or ride) an More

by KEVIN.WOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stormy Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

A different type of service today the service was fine. normally they would inform me if there were anything that needed or recommendation for repairs. this day nothing at all. no reco More

by TAMIKAWITHERSPOON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2020

Oil Change The oil change was great. The only problem I had was there was not a place online for me to add that I was having some battery problems as well and th More

by neulrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2020

Oil Change Keep up the excellent work. Honda has been servicing my vehicle since I brought it from another dealership, Robert Hersh has become part of my family. More

by COWAN.THURMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2020

Great Service! They knew the specs of their job and did a good job too. For example, they explained the problem and everything pertaining to it regarding my vehicle. More

by SUMEET.DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

I’ve been dealing with this service department for several years and have always been pleased with the help I’ve gotten: prompt, friendly service, clear explanations, thorough and accurate repairs. More

by MARGOAKEY
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

I got 2 rear tires. My truck was making a terrible noise after I picked it up. Took it back in and learned no test drive conducted. Ridiculous that I got tires and no one checked to make sure they were ins More

by tamalajones
Recommend Dealer
No
Employees Worked With
Bernard Dixson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Waldorf Honda responded

Thank you for your feedback. We are extremely disappointed to hear that your experience with our Service Team has not met your expectations. We would very much appreciate the opportunity to speak with you regarding your experience. Please feel free to contact our Service Director, Jason Ruslander, at 301-843-8700. Thank you.

July 18, 2020

Pleasantly surprised Having owned cars for close to 50 years, I have been used to living in dread of the visit to the service dept of a car dealership. I rate it right beh More

by CHARAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carnucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Mae Bartos
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