Waldorf Honda - Service Center

Great Service, Friendly Staff I have been using Waldorf Honda for almost a year now. The staff is always very friendly, I just want to particularly give a shout out to Gayle, who w I have been using Waldorf Honda for almost a year now. The staff is always very friendly, I just want to particularly give a shout out to Gayle, who was very personable and so nice! It was as if we knew each other for a long time. Her friendliness made my day and I did not mind that I had to wait for a hour and a half (came on Saturday morning which is always busy). I am very happy to own a Honda. It has been my best car so far More

Amazing Mr.Bernard is so wonderful. He listen to my concerns about my car, he takes care of all my concerns, never have to wait for a long period of time, he Mr.Bernard is so wonderful. He listen to my concerns about my car, he takes care of all my concerns, never have to wait for a long period of time, he just so great couldn't ask for no one better than to take care of my car! More

Great Work I took my car in for a 30k maintenance. The cost was explained upfront along with an estimated time for completion. All expectations were met. Not I took my car in for a 30k maintenance. The cost was explained upfront along with an estimated time for completion. All expectations were met. Not only is Honda a great car, maintenance costs are so reasonable. When you partner that we great service, what more could you ask. More

Great experience! Very friendly, accommodating service! I have always had a wonderful experience with Honda. I definitely reccomend them! They answered all of my quest Very friendly, accommodating service! I have always had a wonderful experience with Honda. I definitely reccomend them! They answered all of my questions. They also provide shuttle service! More

Thank you for great service Had to go and get my oil change done yesterday. Tony gave me a heads up that it may take a few hours to get it done since there were a lot of customer Had to go and get my oil change done yesterday. Tony gave me a heads up that it may take a few hours to get it done since there were a lot of customers waiting. However, there was the shuttle service that can take me to the mall to kill time. Tony called once my car maintenance was done and the shuttle service picked me up from the mall. I appreciate this great customer service. More

Always Great Experience & Knowledgable Customer Service Lets start with I needed a last minute Saturday appointment because I forgot my oil life was coming close to 20% and the wrench was about to start fla Lets start with I needed a last minute Saturday appointment because I forgot my oil life was coming close to 20% and the wrench was about to start flashing on my control panel, well I was able to make the appointment just fine. I arrived and just thought I needed a oil change an always tire rotation thinking I had already had a 30K maintenance, which I was wrong and the service technician was more than happy to show me my previous service record. This is customer service and my and my 2014 Honda Pilot appreciate the service. More

5 STAR Service Where do I start, I guess I'll start by saying KUDOS to "Mr Bernard Dixson" he's the reason I drive "30 mins" out of the way to get my car service her Where do I start, I guess I'll start by saying KUDOS to "Mr Bernard Dixson" he's the reason I drive "30 mins" out of the way to get my car service here at Waldorf (Ken Dixon). I have at least 2 other Honda dealer less than 15 mins from my house. I know I'm not the easy customer to impress w/ excellent customer service after being a Customer Service Manager for MACYS, and Customer Service Lead for NORDSTROM who is know around the world for their EXTRAORDINARY customer service, so again Mr Dixson never fails to make me feel like I just left the RITZ Carlton. More

Excellent Customer Service! I must acknowledge the exceptional customer service provided by John Mohammed during my most recent service. After bringing my 2012 Honda Accord in f I must acknowledge the exceptional customer service provided by John Mohammed during my most recent service. After bringing my 2012 Honda Accord in for an oil change, John reviewed additional required maintenance, made recommendations on the priority of related service and respected my need for delayed scheduling of a follow up appointment. He took care of booking that next service appointment and took extra care to book that appt. at a time most convenient to my availability. Not only did he make me feel like his most important customer, but got me in and out in record time! His professionalism and expert knowledge left a lasting impression. I've already referred him to other family members. Thanks, John for the Excellent Customer Service! More

10,000 Service on my Honda Pilot I love the shuttle over to the mall while you are waiting! The guys there are always nice and understanding. Thank you Gentlemen! Also nice that they I love the shuttle over to the mall while you are waiting! The guys there are always nice and understanding. Thank you Gentlemen! Also nice that they run it through the wash for you! More

Awesome experience Went in for an oil change and tire rotation and my experience actually good. Mr. Dixson always great me with a smile and always provide excellent cust Went in for an oil change and tire rotation and my experience actually good. Mr. Dixson always great me with a smile and always provide excellent customer service. He always make sure I provide him with as much information regarding as possible. He always want to make sure I'm having an a excellent driving experience. He provide me any upcoming service or suggestions to make my driving experience wonderful. I really appreciate the concerns that my service provider have my car. I use to go to Pohanka Honda but now that I have Bernard as my service provider I have no need to travel up the beltway. Bernard provides excellence customer service and I have told anyone that have a honda and live Waldorf to see him when coming to Waldorf Honda. Trust me you will not be disappointed when you work with him. More