Waldorf Honda - Service Center

I had my car in for a 150,000 mile service. I was able to get an appointment for the day I requested. O'Reilly, my service adviser, was helpful in keeping in touch and Bill, the shuttle driver I was able to get an appointment for the day I requested. O'Reilly, my service adviser, was helpful in keeping in touch and Bill, the shuttle driver was as friendly as always with a prompt/safe drop off and pickup. More

Brake Service I went in on Saturday to get my brakes checked because of a squeal. They diagnosed the problem and it was my rear brakes. It was repaired. I went in on Saturday to get my brakes checked because of a squeal. They diagnosed the problem and it was my rear brakes. It was repaired. More

repairs on my 2006 Honda Accord Thank You Mr Workman for the prompt, professional service of my car. I would reccomend everyone to have their car serviced at the waldorf location Thank You Mr Workman for the prompt, professional service of my car. I would reccomend everyone to have their car serviced at the waldorf location More

Pleasantly Surprised! So I just left the Honda Waldorf dealership. I had a 9:15 appointment, but I arrived 30 minutes earlier (hoping to get out sooner). My experience was So I just left the Honda Waldorf dealership. I had a 9:15 appointment, but I arrived 30 minutes earlier (hoping to get out sooner). My experience was AWESOME. Backstory: I have been here in the past when the dealership was Ken Dixon Honda and had quite a few terrible experiences. In one instance they serviced my car BEFORE I even checked in. The technician literally had my car up in the air working on it before I even identified why I was there. That resulted in a free service. I also dealt with being over-charged, long waits, and unfriendly service over the years. So I was skeptical when making my appointment, but decided to try them out due to the change in ownership. I went in for an oil change and inspection of a loud noise under the hood that sounded like something was loose or rubbing together. One hour and 15 minutes later, I was out the door with my oil change and the noise problem fixed. It turned out that a piece of metal was rubbing against the frame. They fixed the metal problem FREE of charge. i paid less than $33.00 and was on my way. BEST EXPERIENCE EVER!! I will definitely be back. Thank you Honda More

Have gone back atleast six times for the same problem (headlights/breaklights) and had to deal With Diane at the service center who not only is imcompetent but has not one clue on how a car Works. I wi (headlights/breaklights) and had to deal With Diane at the service center who not only is imcompetent but has not one clue on how a car Works. I will never ever return to honda and make sure that everyone else in the Waldorf md area Is aware of the aweful service at this dealership. Your best bet is to go to the honda on duke street In Alexandria Virginia. They do fantastic work and they know how a vehicle functions. More