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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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March 01, 2024

Pleasure to do business with them. I have always been satisfied with all of my dealings with them. More

by bandguy
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2024

Tony was Attentive, Helpful, and Efficient. He took customer service above and beyond. Thanks. My car was well taken care of by Tony. More

by KW
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2024

The service was good, but the weight was very long Wish that the wait time wasn't so long More

by DMWILLIAMS818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

Everyone I encountered with were nice and pleasant. My overall experience with Waldorf Honda was good. More

by RBL.GASKINS
Recommend Dealer
Yes
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2024

Great provides service. Available when I need and service is timely. Always keeps me in the loop during the process. More

by LISASAFEWRIGHT
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2024

I dropped off a car for a routine oil change. I was talked into $ 1,200 worth of repairs and when I picked up my car, it was basically no drivable. More

by dnunn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 1 Ju??
Mar 20, 2024 -

Waldorf Honda responded

We are sorry to hear about your experience at Waldorf Honda, and we apologize for the inconvenience and frustration caused during your visit. We strive to provide excellent service and we regret that we fell short this time. We will review this with our staff to prevent any similar situations in the future. We value your feedback and take it seriously, as it helps us continuously improve our service for all of our customers.

February 29, 2024

Justin handled my service very professionally and was quick to let me know my vehicle was ready and if I needed anything or gave any issues to let him know Justin is a great service advisor More

by MDIAFF121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2024

Excellent service Communication with service representative was excellent. Questions were answered and I understood what was being discussed. More

by Keywest2233
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

Outstanding customer service. Very friendly. Quick turnaround. People walking through waiting area thanking for our business. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi Kim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 29, 2024

I was in and out faster than I expected. Everyone was friendly and service was explained. More

by vbooth2
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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