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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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February 29, 2024

The issue with my car was identified and taken care of expertly and in a timely manner. More

by ronald_harrison
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2024

The advisor was knowledgeable and prompt and the checkout clerk was pleasant. My overall experience was awesome. More

by AMODIKE
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 09, 2024 -

Waldorf Honda responded

Hi Amodike, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2024

Fixed the recalls and tpms issue we were having. Very fast and clean Waiting area and shop More

by Never Owned One before
Recommend Dealer
Yes
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2024

They saw me at the time I scheduled. They gave me a detailed list of recommendations. More

by SSMITHJOHN
Recommend Dealer
Yes
Mar 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2024

Helpful Helpful with getting my recall notifications for my vehicle's recall needed for my military transfer to Japan. More

by Navyowns
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

After the service was complete, I had to ask a technician where my vehicle was located as I was given the keys and told the service was complete. My vehicle was not parked at a reasonable location for me to More

by BCHISLEY0
Recommend Dealer
No
Employees Worked With
Tony Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 30, 2024 -

Waldorf Honda responded

Thank you for sharing your experience with us at Waldorf Honda. I am sorry to hear that your recent visit did not meet your expectations. Please accept my apologies for the inconvenience of having to ask a technician for your vehicle's location and returning to have the odometer reset. We strive to provide efficient and thorough service, so it is unfortunate that we were not able to deliver this during your recent visit. I will be sure to share your feedback with our service team as we are always looking for ways to improve our processes and ensure a better experience for our customers. Thank you again for your feedback and we hope to have the opportunity to provide you with a more positive experience in the future

February 27, 2024

Not responsive. Did not fix my vehicle. Left a hammer in vehicle. My initial problem has not been fixed. More

by RICKYGROSS99
Recommend Dealer
No
Employees Worked With
Tony Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Mar 20, 2024 -

Waldorf Honda responded

Thank you for bringing this concern to our attention. I am sorry to hear about your recent experience with our service department. Our team strives to provide prompt and effective solutions, so it is disappointing to learn that we did not meet your expectations.

February 27, 2024

It was excellent My experience was smooth and carefree. In and out with no further issues More

by RDRAFFIN.56
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

Good experience scheduling the safety recall. Ready when said. Paying went well nice customer service More

by SHPRESTRIDGE
Recommend Dealer
Yes
Employees Worked With
Chris I think
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2024

Easy scheduling but online experience could benefit from updating. Car was done when requested after drop off. Happy with service. More

by Sschoen0
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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