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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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January 16, 2024

As usual,I get great service from Waldorf Honda and from Robyn Stroud. Thank you More

by GALEXJ444211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2024

Super helpful always keeps me updated on my service why I wait and more thanks! More

by WILLIAMSAQUEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2024

The technician was great and the service too! My vehicle now runs smooth.and without worry. More

by Dalynn1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2024

Renovations could have waited until after hours or w/ends. Very noisy conditions.8hrs to diagnose my vehicle. More

by Odeesy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 06, 2024

Honda stood by their warranty. I'm very satisfied with the service Honda provided. Thanks More

by MACA.CAESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, your satisfaction is our top priority. Thank you, and have a fantastic day!

January 01, 2024

Robyn and Robert are both always so pleasurable to deal with. They always go above and beyond with constant updates about your vehicle, have great customer service, and you can tell how familiar with their More

by EMTB6103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2023

Everything was great from service received from service rep Bernard. Notifications of status of work etc. More

by Rbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2023

Had scheduled appointment to avoid having a long wait but still ended up waiting 2 hours for a simple oil change. Normally when I have gone in the past I am in and out. Not this time. Suppose its easier and More

by DMOTIONER08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. I am sorry it took longer than usual for your last oil change appointment. We value you and hope you will give us a chance to redeem ourselves. Thank you and we appreciate you.

December 24, 2023

Service is always very professional and courteous. I'm a happy and will return again. More

by DEAHTRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanice Nurse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2023

My service appointment was professional quality service with speed. I would recommend this service department. More

by rhonda_chanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your experience with us! Thanks for the recommendation and have an amazing day!

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