Walker Toyota

GREAT EXPERIENCE I wanted to take the time to show my appreciation for John Moss, service manger, and his staff. I recently needed to bring my car in for an unknown m I wanted to take the time to show my appreciation for John Moss, service manger, and his staff. I recently needed to bring my car in for an unknown malfunction. John Moss treated me like family. The team dedicated several hours diagnosing the problem. They quickly repaired my car at a fair price. I would recommend them to anyone. I'm sure I am one of many satisfied customers. More

Satisfied Great atmosphere clean shop and smiling faces everywhere. My visit started with a friendly welcome and ended with a hand shake and a thank you. Great atmosphere clean shop and smiling faces everywhere. My visit started with a friendly welcome and ended with a hand shake and a thank you. More

#1 Customer Service Courteous, knowledgeable staff! A job we all dislike is made a lot easier with helpful people who know their business! I always wait on my general s Courteous, knowledgeable staff! A job we all dislike is made a lot easier with helpful people who know their business! I always wait on my general service. Waiting area is pleasant and they keep you updated on your work. No surprises....they let you know of additional service needed, if it's a safety problem, and it's your decision if you want to wait until a later date, or have it done now. More

Great experience While they appeared to be busy my service was completed in half the time they promised when I checked in. Very friendly staff who worked to ensure my While they appeared to be busy my service was completed in half the time they promised when I checked in. Very friendly staff who worked to ensure my needs were met. More

Pretty good Although we had to go back for a slight problem, overall a good experience. We always take our Toyota to this dealership for work to be done Although we had to go back for a slight problem, overall a good experience. We always take our Toyota to this dealership for work to be done More

New car purchase and accessory appointment We have purchased approximately 8 vehicles from Walker Toyota over the years. The excellent professional treatment from all personnel keeps us come ba We have purchased approximately 8 vehicles from Walker Toyota over the years. The excellent professional treatment from all personnel keeps us come back. Great place and great vehicles. More

Great service Rachael took care of me and service was excellent. I did encounter a problem with my Bluetooth connection to the car. I had to remove my phone and a Rachael took care of me and service was excellent. I did encounter a problem with my Bluetooth connection to the car. I had to remove my phone and add it back by pairing. If it happens to you remember to remove the Bluetooth pairing for your car if it won’t connect by use the forget this connection on your phone. Then start the pairing process again. More

Service dept Always a pleasant experience. Rachael did a great job. Would also like to thank Valerie in the Mitsubishi service dept . My daughter had purchased a Always a pleasant experience. Rachael did a great job. Would also like to thank Valerie in the Mitsubishi service dept . My daughter had purchased a used 2015 outlander sport from a Mitsubishi dealership in the Cleveland area. While she was visiting last summer the transmission in her car had a major failure. This all happened on a Friday afternoon after 3pm. Valerie was able to get her car in and they determined that it was beyond repair and would be covered under the power train warranty. She was able to get my daughter in a loaner car and had hers fixed by the following Wednesday. More

Service My car was finished in a timely manner. The employees were courteous and knowledgeable. I feel, as a senior citizen, Walker Toyota did not take advan My car was finished in a timely manner. The employees were courteous and knowledgeable. I feel, as a senior citizen, Walker Toyota did not take advantage of me. That means a lot to me. More

Service Everything is fine except that the service people never return my dash display to what it was when I brought the car in for repair Everything is fine except that the service people never return my dash display to what it was when I brought the car in for repair More