Wallace Nissan Mitsubishi of Kingsport

Great people, great place! Salesman (Joe) and all the managers were very friendly and knowledgeable. All questions were answered and all concerns were addressed. Highly recommen Salesman (Joe) and all the managers were very friendly and knowledgeable. All questions were answered and all concerns were addressed. Highly recommend Wallace Nissan if looking for a new or used vehicle More

Waste of time I was looking at an 18 Eclipse Cross, told the salesperson what payment range I was looking at and what my needs were. Told her to not check my credit I was looking at an 18 Eclipse Cross, told the salesperson what payment range I was looking at and what my needs were. Told her to not check my credit until I knew what they would give me for my trade and the best offer on the new car, they ran it anyway. Told me they had me where I wanted my payment to be then tell me it's going to be $130 more than my payment on my trade...HELLO did I not just tell you where I needed to be. I will never deal with them again! More

Rip off Con man dealership Bought a used truck there in June of 2018. I was from out of town, So after purchase I discovered a lot of rust underneath and had mechanical problem Bought a used truck there in June of 2018. I was from out of town, So after purchase I discovered a lot of rust underneath and had mechanical problems starting to happen just a month after purchase. just 6 months after purchase trucks motor would not hold any oil pressure and I had to have a complete engine replacement that cost me 6000 just 6 months after i paid them 17k for a truck that was a rip off, This truck should have never been sold to the public. This was an auction car that looks like it had been in a flood and passed off. The dealer did not give a crap about me after the truck was gone. The truck died on me on the interstate and lost all power, nearly got me and my son into an accident that could have killed us, all because of these people and there crooked, shady business practices. These people dont give a crap about you or your family. All they care about is greed and cheating you off for as much as they can. xxxx business, run by xxxx people. More

Replace variable timing valve on 2014 Nissan Altima I knew I had to pay for a Dianostics Test, parts, and labor. I told Josh Byrd I had replaced one of the Varible Timing Valves and that could be the pr I knew I had to pay for a Dianostics Test, parts, and labor. I told Josh Byrd I had replaced one of the Varible Timing Valves and that could be the problem. I know it only takes maybe 15 minutes to replace this valve. Thats the reason for this poor reveiw as he charged me one and a halve hours labor at $190.00 plus $200.00 for the part and dianostics test for a total of nearly $400.00. I am retired on Social Security and have to struggle just to get by. Thats a lot of money when you have very little to spend. I am sorry to complain but I just have so much money to get by. More

Excellent 😁😁😁 To keep this direct and to the point everyone that I dealt with was awesome. They worked with me and overcome every concern or problem I had all the w To keep this direct and to the point everyone that I dealt with was awesome. They worked with me and overcome every concern or problem I had all the way through the process. Ended up with 2019 Altima for my wife and older but still very nice frontier pickup for me to work out of. Only financed the car and got clear title on my truck. Only time I've ever bought a car and felt as I truly got a great deal wasn't pressured or rushed at anytime or in anyway. Really glad I stopped in to see Joe and all the others that worked really hard to get me the deal they did on both vehicles. More

Best Customer Service I have dealt with a lot of different dealerships and I can say Wallace Nissan of Kingsport has the best customer service when purchasing a vehicle. Th I have dealt with a lot of different dealerships and I can say Wallace Nissan of Kingsport has the best customer service when purchasing a vehicle. They have very polite and professional salespeople. Joe the salesman made us feel comfortable with our purchase. I recommend if anyone is looking to buy a new or used vehicle go by Wallace Nissan of Kingsport and ask for Joe Barrett; he will treat you right. More

Amazing service!!! This dealership goes above and beyond! So happy with my new car and wonderful experience! I will gladly recommend this dealership to everyone!! Thank This dealership goes above and beyond! So happy with my new car and wonderful experience! I will gladly recommend this dealership to everyone!! Thank you Wallace!! More

Nice, friendly Best dealership I have been too. Everyone was friendly and took the time to help out. A Great experience. It was quick and easy financing. Best dealership I have been too. Everyone was friendly and took the time to help out. A Great experience. It was quick and easy financing. More

Easy breezy Joe Barrett is a nice young man, made me feel at ease and was very informative. Quick and easy transaction. Love my truck. Thanks Joe! Joe Barrett is a nice young man, made me feel at ease and was very informative. Quick and easy transaction. Love my truck. Thanks Joe! More

bad car I bought a car here,,it is a dangerous car to drive ,I have been back here twice to get them to give me another car ,,I have had the car in 4 times ov I bought a car here,,it is a dangerous car to drive ,I have been back here twice to get them to give me another car ,,I have had the car in 4 times over problems, ,now the steering wheel is ready to break ,,I am afraid I am going to get killed in this car,,and Jody Chapman says well you bought a bad car,,,I was driving down the road and the steering wheel locked up, ,good thing I was going straight to pull off of side of the road,,,I can't believe they will not work with me to get into a safer car,,I have only made one payment, and now I am afraid to drive it..and by the way I only draw a ss check,,I ask them to give me another car of same price.just change Vin numbers ,,instead they want more money knowing I don't have it..and Jody Chapman was very rude and mean to me when I told him I was afraid of the car.😟 More