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Walls Ford

Salisbury, MA

4.9
894 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 894 reviews

January 16, 2024

Bethany was extremely helpful and communicated very well, with what was going on with my car both times I've been here. The whole service team at Wall's Ford does a great job making sure to help you out as b More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Walls Ford responded

Thank you for sharing the experience you had at Wall's Ford with Bethany. The team works hard to provide top level customer service, and appreciates hearing their efforts do not go unnoticed. Sorry we were unable to resolve the issue this time, but glad the team extended the invitation for you to bring it back immediately if it happens again. Thank you for choosing Wall's Ford - we look forward to serving you for many years to come!

January 14, 2024

Great service, walls went above and beyond to fit me in before my warranty expired in 50 miles.... More

by Never know what to put
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Walls Ford responded

Thank you for sharing your experience - So glad we were able to find time before expired! We look forward to continue serving you for many years to come!

January 12, 2024

Quality work in a timely manner. Walls Ford again met all my needs and provided the perfect resolve to my issue. More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Walls Ford responded

Thank you for taking the time to share your experience, and thank you for choosing Wall's Ford. We look forward to serving you for many years to come!

January 06, 2024

My experience at Wall's Ford was great, starting with the online contact, and continuing through when I drove away with my purchase. I recommend Wall's Ford. More

by jackm
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Walls Ford responded

Thank you so much for sharing your experience with Wall's Ford and Jack. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We look forward to continue providing you with great customer service for many years to come.

December 21, 2023

Bethany and everyone I dealt with at Wall's Ford were fantastic. They were pleasant, knowledgeable, and the work was done quickly as well. Thank you!! More

by pattymellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Thank you Walls Ford and Bethany for keeping me in the loop to get my car tires replaced . More

by Michaelporsche5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

Thanks for choosing Wall's Ford, Michael. We can’t wait to help you again!

December 20, 2023

Bethany was very knowledgeable, friendly and helpful. The service team and cashier are always pleasant. More

by kendra.rideout408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

We appreciate you sharing your experience, Kendra, and look forward to providing you that same level of service for many years to come!

December 15, 2023

Service was excellent. Professional, courteous , and pleasant. Would highly recommend to anyone who is looking for a new place to bring their vehicle. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

We really appreciate you taking the time to leave us a review, Eileen. We’re so happy to hear that you had a great experience, and we look forward to continue providing you in a professional, courteous, and pleasant way for many years to come! Thank you for your review, and your recommendation!

November 27, 2023

Bethany was a great help. First time there and I was very impressed. Thank you More

by CECYR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Walls Ford responded

Thank you for your review. And, welcome to the Wall's Ford family! We look forward to serving you for many years to come!

November 14, 2023

Excellent service. Great communication and having a loaner car dropped off for my convenience was above and beyond expectations. The staff has always been kind and prof More

by PAV5030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Walls Ford responded

Thank you for your review. Hearing that you had an experience that exceeded expectations is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Wall's Ford - and, thank you for your recommendation! We look forward to serving you for many yeas to come.