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Walls Ford

Salisbury, MA

4.9
895 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 895 reviews

November 14, 2023

Excellent service. Great communication and having a loaner car dropped off for my convenience was above and beyond expectations. The staff has always been kind and prof More

by PAV5030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Walls Ford responded

Thank you for your review. Hearing that you had an experience that exceeded expectations is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Wall's Ford - and, thank you for your recommendation! We look forward to serving you for many yeas to come.

November 11, 2023

Great dealership with easy access. I had the pleasure to have “Stan the Man” Wojtas as my salesman. He’s very knowledgeable about ford products. He listened to my needs and answers any More

by Jeffrey Cardillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Araujo
Nov 28, 2023 -

Walls Ford responded

Congratulations on your new F150, Jeffrey! Thank you for taking the time to write about your experience. It is wonderful to hear that Stan was able to provide you with the excellent experience we strive for. Thank you again for your review, and for your recommendation. We look forward to serving you for many yeas to come!

November 02, 2023

Can always depend on Walls Ford for the best service and level of care! Won't take my care anyplace else. More

by HGaynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Walls Ford responded

Thank you so much for taking the time to leave such a wonderful review! The team at Wall's Ford works hard to provide top notch service, and your kind words serve as a great reminder that that work does not go unnoticed.. Your review means the world to us and we look forward to the opportunity to continue serving you for many years to come.

October 19, 2023

They provided a quick, no hassle process to get me into a new transit connect. Couldn't be happier with my purchase and service provided! More

by seacoastresurfacinginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vigliotta
Oct 26, 2023 -

Walls Ford responded

Thank you for sharing your experience. So glad we could be of service. We look forward to serving you for many years to come.

October 19, 2023

I have been coming to Walls ford for years, even when I lived an hour and a half away. There is no where else I’d rather go than Walls for anything car related. In the service department, Sean is one of th More

by corykerznar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Walls Ford responded

Thank you for sharing your experience, Cory! You're right about Sean - he is one of the best and we are lucky to have him on the Wall's Ford team. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

October 05, 2023

From the day that I walked in to the day that I drove off the lot in my new truck, everyone at Wall's Ford provided fantastic service, top notch care and attention to detail. Their courteous and professiona More

by sts2iver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Walls Ford responded

Thank you so much for taking the time to leave this amazing review! The team at Wall's Ford works hard to provide top notch customer service, and we’re thrilled to hear that you had this great experience. We look forward to serving you for many years to come!

September 24, 2023

The reason I come there is for the service Sean and Steve are polite , friendly and efficient in there positions. I am comfortable in knowing they have the best intentions for the maintenance of my 2021 F350 More

by SALFRONTIERO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Walls Ford responded

Thank you for sharing your experience, Sal. You're so right - good people are hard to find, and we're lucky to have them both on our team! Thank you for choosing Wall's Ford to take great care of your truck. We look forward to serving you for many years to come!

September 18, 2023

Wall’s Ford was a very positive purchasing experience, the salesman was very knowledgeable about the car and the buying experience was smooth and easy. I would definitely recommend them to anyone thinkin More

by regnisig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Walls Ford responded

Thank you for sharing your review, and your recommendation. We appreciate you choosing Wall's Ford, and look forward to serving you for many years to come!

September 11, 2023

Very good service as always. Sean is the best! Very detailed informative information at all times. Kept me updated throughout the entire time my vehicle was there. More

by d.scottperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Walls Ford responded

Thank you for visiting us again and sharing your feedback. The team at Wall's Ford works hard to provide the best customer service and earn your business. We appreciate your loyalty and continued trust in our Service Department, and look forward to serving you for many years to come.

September 08, 2023

Every time I've needed help Sean has been able to help me, no matter what. I've had 3 emergency repairs needed recently and have to give very high marks for getting my car in and repaired as soon as poss More

by WINDEGO890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Walls Ford responded

Thank you for choosing Wall's Ford Service Center, and for sharing your experiences. We’re glad to hear you are being well taken care of. The team works hard to ensure a positive experience, and appreciates hearing that does not go unnoticed. We look forward to continue providing you with exceptional customer service for many years to come.

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