Walls Ford

A good experience working with Steven I came in for an oil change, and had the Service Department to go over the whole truck. Found some things that needed to be done, scheduled another ap I came in for an oil change, and had the Service Department to go over the whole truck. Found some things that needed to be done, scheduled another appointment, received a quote, and had the Service Department do the work. Steven was very easy to work with, and very detail oriented. More

Mechanical problems far from home! Recently, my wife had to be towed to your service department. We live near Augusta, Maine, and she was going to visit her mother. Mr Freeman called Recently, my wife had to be towed to your service department. We live near Augusta, Maine, and she was going to visit her mother. Mr Freeman called me at home, explained the problem, gave me a concise plan to fix our Ford Explorer, the cost, and time frame. The man lived up to EVERY PART of hids plan, and she was on her way with enough time to still visit her mom before making the three hour trip back home. I'm very grateful for his kindness and efforts, not just because he helped my wife of nearly 50 years, but also because he managed to juggle his busy schedule to fit her in. Mr. Freeman, and every other person involved in helping my wife, demonstrated the professional commitment lacking in so many other businesses, and have proven to us that we have wonderful and dependable neighbors to our south. Many thanks to each of you! More

Another great service visit to Walls I recently had a complex warranty repair, it was handled in expert fashion from start, I'm very grateful this dealership is close by me. I recently had a complex warranty repair, it was handled in expert fashion from start, I'm very grateful this dealership is close by me. More

Very Satisfying Have been coming Wall's Ford for over 4 years and Steven Freeman and the service department treat me as if I am the most important client they have. T Have been coming Wall's Ford for over 4 years and Steven Freeman and the service department treat me as if I am the most important client they have. The work is always done quickly and expertly the first time. The rewards program is great too. I love Walls Ford and the people that run it. I recommend Walls Ford. Thank you! More

No better dealership I have been dealing with this dealership since 1998. 20 years. I drive 20 miles for my service because I am treated like a family member not just a I have been dealing with this dealership since 1998. 20 years. I drive 20 miles for my service because I am treated like a family member not just a number. The owner is often met me on the showroom floor and greets me like a family member. The service is outstanding the people are all friendly and always helpful. This is my wife and I 7th vehicle we have purchased at Walls. Do I need say more !!!! More

My best car buying experience so far! Timing is everything so they say, and the week before Presidents' Day I found out that I needed a new car. All of my cars have been "New (To Me,)" ne Timing is everything so they say, and the week before Presidents' Day I found out that I needed a new car. All of my cars have been "New (To Me,)" never "Brand New", and I never thought that it would be possible to own a new car. Well, Wall's Ford made that possible, and I cannot thank them enough! I started my search like most folks probably do these days - online with multiple browser tabs opened between online reviews, car manufacturer's sites, and various dealerships. You know, it almost gets a little crazy bouncing around from site to site, reading and comparing, etc. I contacted a few dealerships, and Wall's was the first to get back to me. Tom was really nice to talk to and we set an appointment for that Saturday. I was a bit early, but Tom and Stan met with me and in a few minutes we were out test driving a Focus. We got back to the dealership, went over some numbers, made a call to my insurance company, and a little later on I was driving home in my new car! So many times I hear people complain about the car buying process, but my experience was the polar opposite of all that working with the great staff at Wall's Ford. It was straight forward, honest, and easier than I could have imagined - no hidden surprises or plot twists. They had the car I wanted and needed, and I bought it and drove it home a couple of hours later - simple as that! They were super! Thank you Stan, Tom, and Heather! Mr. Wall, you have a fine dealership with a great staff on board! More

Service Great, courteous service as always, quick in and out for 6 month check with LOF, checking and topping off all fluids.... this service staff has always Great, courteous service as always, quick in and out for 6 month check with LOF, checking and topping off all fluids.... this service staff has always been top shelf with me ... they remember who you are ... More

Oil Change Service As has always been the case when dealing with Derick, the service is outstanding and Derick is always eager to answer any questions I have. As has always been the case when dealing with Derick, the service is outstanding and Derick is always eager to answer any questions I have. More

Great customer service! Thank you to salesman Brian Fantry and Walls Ford! Great customer service! Made the purchase of my new vehicle quick and painless. Highly recommended. Thank you to salesman Brian Fantry and Walls Ford! Great customer service! Made the purchase of my new vehicle quick and painless. Highly recommended. Ask for Brian! More

Professional, courteous .and reliable Walls consistency performs excellent and reliable service on both of my Lincoln vehicles. They demonstrate a high level of integrity which establishe Walls consistency performs excellent and reliable service on both of my Lincoln vehicles. They demonstrate a high level of integrity which establishes a foundation of trust which keeps me coming back. Keep up the great work!! More